Residence Inn Franklin Cool Springs Guest Reviews
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|5.0 miles from Franklin centre|
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Brandy Sun, 2 June 2019
Michael Sat, 1 June 2019
I was disappointed that the...
Liked: The layout and designs were great. Both in our room and throughout the hotel. Available lightning and multiple switches to control the lighting was definitely a plus. We used the refrigerator, the dishwasher and everything else in between in the kitchen area.
Disliked: Was unable to control the thermostat late at night, both nights of our stay. I thought I had adjusted the temperature both nights but had trouble sleeping. After the 2nd night I realized it preset at a certain time. I addressed the issue l had with the front desk clerk the next morning. Her reply was that they have gotten a few complaints about guests being unable to control the thermostat.
Shenita Fri, 26 April 2019
Liked: The clean room and the indoor pool.
Disliked: No bacon on breakfast buffet. The sofa bed was hard than I expected
Beatriz Thu, 11 April 2019
Relaxing time with family to...
Liked: Plenty of places in the area near the hotel for my family and I to spend time together
Disliked: The indoor pool water was cold.. not a huge problem but it could be a little warmer especially for an indoor pool
Kyle Sun, 7 April 2019
Or stay was good
Liked: Comfy bed, clean hotel, great staff
Disliked: Everything was good. Only issue we had was dogs barking/whining in 2 rooms near us
Matthew Sat, 30 March 2019
Camille Thu, 28 March 2019
Friendly staff, clean rooms, great...
Liked: Location, breakfast, swimming pool and hot tub.
Stacey Thu, 21 March 2019
Anonymous Mon, 18 March 2019
Angel Sun, 10 March 2019
Nice place for a quick...
Liked: Very friendly/courteous staff, clean and good-size hot tub and indoor pool, ample room in the suite, comfortable workspace, nice shower.
Disliked: The bed was firmer than expected, and not great on my back, but otherwise the room exceeded expectations.