Exceptional

Liked: The room size overall, the kitchen, pool hot tub and staff were great!
Disliked: Hot tubs in room weren't cleaned, cleaning rags were outside if the room door upon arrival.Breakfast was congested kept running out of things had to come back 3 times to get a complete breakfast

Stayed for basketball tournament

Liked: Great location and clean
Disliked: N/A

I've stayed at Hawthorne for...

Liked: Breakfast was great,, location was excellent
Disliked: Liked the old rooms alot better,,jet tubs,fire place, and I really liked the older couch ,I hated that our toilet ran and ran,we haf to keep fixing it,

Exceptional

Liked: Location, clean, & spacious.

Very good

Liked: Love this hotel
Disliked: More towels please!!! Lol

Good value

Liked: Good location, love that it is attached to splash lagoon
Disliked: The room was not cleaned well, there was hair on the sinks and in the shower still, found a shirt still in the bedroom from previous stay, and there were teenagers knocking on the doors and running away

Incredible+

Liked: Breakfast was wonderful - great selection, incredible variety for picky eaters :) staff was amazing, kept everything stocked and ready. Interacted with our 10 year old daughter, made her feel like she was special:) loved them!
Disliked: Maybe too much pepper on the eggs? (Some like it that way tho!) Was excited to see we had a whirlpool bathtub, but the jets didn't work.