Residence Inn by Marriott Seattle Downtown/Convention Center Guest Reviews
Write a review
0.6 miles from Seattle centre |
Write a review
Kathleen Fri, 8 March 2024
Great stay!
Liked: I loved the room! It was spacious and comfy.
Disliked: Nothing.
Anand Wed, 28 February 2024
Exceptional
Rangsima Wed, 28 February 2024
Superb
Minjong Wed, 28 February 2024
Very good
Deborah Sun, 25 February 2024
Memorable
Liked: The suite choice and the price and the breakfast choices were phenomenal.
Disliked: No house keeping and it’s been 6 days since my stay and my deposit hasn’t gone back into my account yet. Also, the price given from booking.com was off by $6
Luther Sat, 17 February 2024
we would like to stay...
Liked: the lobby was very nice and orderly. the rooms were clean and well kept. the location was convenient to other downtown amenities.
Disliked: our door lock (for the room) malfunctioned and locked us out of our room. we had to be relocated In the middle of the night, while all of our belongings stayed in our room. there was no night staff to help.
Sujoy Sat, 10 February 2024
Very good
Matias Thu, 1 February 2024
Very good
Andrea Thu, 25 January 2024
Exceptional
Richard Fri, 19 January 2024
Not up to Marriott standards
Liked: The room and guest experience was great until the day of check out.
Disliked: The morning of our departure there was no food for breakfast. Really- when we went down at 9:15 (breakfast was supposed to be available until 10:00) the scene was utter chaos, No food- tons of people waiting. Finally left and went to Dennys. The response from the hotel was standard form letter- no offer of compensation (a discount on a future stay would have been welcome). To add insult to injury- the charged me for parking (which I did not use). They refunded the parking fee ($108 for 2 days!!) without a hint of an apology. I get it- things go wrong, but where was the manager to take charge? Apologize for the situation? Extend breakfast service by 30 minutes? Tell their guests what to expect? A failure at the highest level.