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Sonesta ES Suites New Orleans Convention Center eeef - (855) 338-9955
Sonesta ES Suites New Orleans Convention Center, 345 St. Joseph Street, New Orleans, LA -(855) 338-9955
Area: Convention Center and Warehouse - Arts District
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BOOK ONLINE OR CALL - (855) 338-9955
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (1580 Ratings)
0.9 miles from New Orleans centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Located in the Arts- Warehouse District district of New Orleans Sonesta ES Suites New Orleans Convention Center provides a tennis court a fitness center and barbecue facilities. Around 1640 feet from Morial Convention Center the property is also close to Bourbon Street. The property offers an outdoor pool and a 24-hour front desk. The units at the hotel are equipped with a seating area and a flat-screen TV. Some rooms are fitted with a kitchen with a dishwasher a microwave and a fridge. Rooms include a private bathroom with free toiletries and a hair dryer. An American buffet breakfast is available every morning. The accommodations also provides a business center and guests can use the on-site ATM machine at Sonesta ES Suites New Orleans Convention Center Caesars Superdome is 0.9 mi from the hotel. The nearest airport is Louis Armstrong New Orleans International Airport 12 mi from the property.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Safety Deposit Box
` Tennis Court
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Bowling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Sun terrace
` Outdoor pool (all year)
` Private check-in/check-out
` Shared lounge/TV area
` Private parking
` outdoor pool
` 24-hour security
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Heated pool
` Non-smoking Rooms
` Picnic Area
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Tennis equipment
` Pet bowls
` Outdoor furniture
` Fence around pool
` Outdoor fireplace
` Fitness
` Sun loungers or beach chairs
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Invoice provided
` Minimarket on site
` Parking on site

Sonesta ES Suites New Orleans Convention Center Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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5

Exceptional - 5.0 out of 5

Rebecca, New Augusta, visiting Smoothie King Center Wed, 29 August 2018

Staff was so helpful. Room was awesome.

Liked: Room and staff.

5

Exceptional - 5.0 out of 5

Roger Sat, 13 April 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Barry Sat, 13 April 2024

Superb

4

Very Good - 4.0 out of 5

Ahmad Sat, 13 April 2024

Very good

4.5

Wonderful - 4.5 out of 5

Aurela Sat, 13 April 2024

Superb

Liked: Everyone was polite and helpful. Very spacious rooms like a small house. Ideal for 2-3 persons for even a week or two. Very clean, good breakfast but served very early hrs (6.30-9.30 am)
Disliked: The location was 2 blocks away from WWII museum but on about half an hour walking distance from French quarter so over all relatively away from the main attractions (we had to take Uber most of the nights to return from French quarter).

3

Pleasant - 3.0 out of 5

Lidija Sat, 13 April 2024

Pleasant

Liked: Quiet neighbourhood and nice garden pool and outdoor space. Free oopcorn in the lobby was a pleasant surprise. Also, not too far to walk to canal stret or main areas of town.
Disliked: The hotel could do with an overall uodate. It was too expensive for what it offered. The 4th floor corridor has an overpowering mouldy musty smell, same as the room. The air con system is extremely old and inefficient, loud. There is no remote as it is switch operated and very dusty. The linen and towels are worn out and stained. There is no in-house cleaning during our three day stay. The room layout has to be re done as big TV is inconveniently placed on an office desk in the middle of the room, so it is very inconvenient to move around. I wish I had taken seriously the reviews I read about the hotel before booking and stayed somewhere else. It's way too expensive for what it offers. Would not recommend and would not stay there again.

5

Exceptional - 5.0 out of 5

Taft Fri, 12 April 2024

Exceptional

3

Pleasant - 3.0 out of 5

Jeanne Fri, 12 April 2024

Disappointed

Liked: The price and included breakfast
Disliked: When I arrived in the early evening hours at the hotel, the front desk clerk said she knew nothing about the free breakfast menu. While she could tell me its location, she kept reiterating that she’s the night clerk and had no knowledge of what type of breakfast is offered. When I got to my room, the wall entry light didn’t work. Since I was exhausted from a long trip, and the front desk was too far away, I struggled in the dark to finally find a working light switch. The living and bedroom ceiling fans hadn’t been dusted and the carpets were very worn, soiled, and old. The refrigerator looked as if someone took a baseball bat to its door but the inside looked new. The kitchen area was well stocked and clean as was the bathroom. The bed sheets looked clean however it had a couple of old blue paint stains on them. The next morning breakfast was ok. The server was accommodating and friendly. I stayed 3 nights without any other issues. My last night was a Friday, however, and I heard children running rampant until around 11:30pm. Then frequent loud laughing and loud talking well until I left at 4am to catch my flight. When I checked out, both the security guard and front desk clerk were friendly. However when I asked them about all the noise that was still prevalent at 4am, their response was “We try.” I think this hotel should be rated more like a 2.5 star; DEFINITELY not a 3 star.

5

Exceptional - 5.0 out of 5

Shaunta Fri, 12 April 2024

Exceptional

1

Poor - 1.0 out of 5

Fabiano Thu, 11 April 2024

Not worth your money at...

Liked: ONLY the location and that is it.
Disliked: I cant even know where to begin, but lets go. There was a constant and loud eletric "humming" on the room. The refrigerator is louder than a car. The shower is so low on water that almost only drips. The room has zero sound isolation. The staff is very rude (aside from the kitchen staff and the vallets that were ok) and the worst, are the guests that stays in this hotel. The loudest, bad mannared, drug users, that I ever saw in my entire life! Even families were so loud, coming in the middle of the night, screaming, banging doors and so on. And it didnt matter my complaining, the staff didnt do anything. It was a nightmare, and 2 nights without sleeping that got me sick on the days forward.I'm not kidding, I wouldnt stay in this hotel, not even if they payed me to be there again. What a waste of money.

5

Exceptional - 5.0 out of 5

Felicia Wed, 10 April 2024

Exceptional

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Sonesta ES Suites New Orleans Convention Center 345 St. Joseph Street, New Orleans, LA