Renaissance By Marriott Reno Downtown Hotel Guest Reviews
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|0.4 miles from Reno centre|
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Verified Hotel Guest Tue, 6 August 2019
Liked: Loved the trendy atmosphere
Disliked: Our window view was blocked by an awning, which I think was from the restaurant below.
John Mon, 5 August 2019
Not likely that we would...
Liked: We liked how dog friendly the hotel was. The on site restaurants were convenient, the food was good, and the ambiance was nice.
Disliked: House cleaning never made it to our room to straighten up or leave towels. We could hear every conversation from the room next which lasted past 2am. The hotel charged for WiFi. Every other place we?ve ever stayed has had complementary WiFi
Kimberly Sat, 3 August 2019
Overall very nice hotel. Loved...
Liked: Staff was exceptional. Very informative and responsive to all requests
Disliked: Rooms were pretty sparse. Would have been nice to have a comfortable chair to sit and relax in. The poof and bar stool weren?t very inviting or comfortable for sitting. Also would have been helpful to have a layout map/legend in the rooms to be able to see what floor gym and pool were on as well as meeting rooms and restaurants.
Hannah Sat, 3 August 2019
Marie Tue, 30 July 2019
Elizabeth Sun, 28 July 2019
Liked: Terrific eggs Benedict! We also had a wonderful time playing Bocce at the bar. We wish that we had a venue like this in our home town!
Disliked: There were some drunk and disorderly guests in the lounge who were disrupting the wonderful guitar music with their impromptu ?floor show.? Our friends were concerned that the much younger woman involved was way past a state of consent as her male companion climbed on top of her and was dry humping her. None of the bartenders or other staff intervened to encourage the couple to relocate or to check on the well-being of the woman. As first time visitors to Reno, we were left with the impression that given the lack of reaction by the staff, this must be a common pattern of behavior. It?s the only wrinkle in what was a great experience at your property.
Constance Mon, 22 July 2019
Great hotel, will stay there...
Liked: Great bed, lovely staff.
Disliked: WiFi was iffy, had to sign in every time I used a device. Also fan on roof was very noisy the first night.
David Sun, 14 July 2019
Good time with family
Liked: The staff and food at the restaraunt was excellent
Disliked: The check in woman was not as helpful as she could have been. Also, we booked a 40th birthday party in the bocci ball area. We paid for 2 salads, we got one. When the event was over the staff started throwing our food away instead of asking if we wanted to take it home. We had to ask them after we noticed them throwing it away. That was disappointing for the money we spent.
Michele Sat, 13 July 2019
Liked: Loved the staff, loved the location! Dog fee was pricey and room service delivered in disposable containers was a little tacky?
Anonymous Wed, 10 July 2019