The Capitol Hotel An Ascend Hotel Collection Member Guest Reviews
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|0.4 miles from Hartford centre|
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Mary, Otisville Mon, 16 July 2012
Liked: Cookies in the lobby.
Disliked: Smelled like smoke; vending machine not working.
Barbara Mon, 10 June 2019
great location. clean and comfortable....
Liked: The breakfast was very good. The view of the Capitol was fabulous. All the desk staff were great.
Disliked: They had to fit some modern fixtures in an older building so some proportions are a bit off.
Noel Thu, 6 June 2019
LOVELY TIME THERE, WITH LOVELY...
Liked: Breakfast lovely, good choice, area very clean, catering staff friendly, chat to you, sense of humour,.......
Sales Manager introduced herself,...lovely person....cleaning staff good, kind and facilitating , sense of humour.......
Disliked: only one issue was I have problems with mobile, so two of my daughters foned separately over the two days,to be told by reception that I had NOT checked in.....this worried them a lot...
Jeffrey Thu, 6 June 2019
Kristy Tue, 4 June 2019
Liked: Sleeping in confort, front desk was very kind
Disliked: Their computer charged me 5 times on a card I didn't pay with, they tried to fix it my bank did , cash is better sometimes tech is not a great thing
Anonymous Mon, 3 June 2019
Nice hotel. Would recommend.
Liked: Location was great. Breakfast was good, but needs additional staff. No eggs, no coffee ready. Single employee was struggling to keep up.
Rachelle Sat, 1 June 2019
Liked: We loved the common areas. VERY clean and comfortable. Access to coffee, juice any time of day.
Li Thu, 30 May 2019
David Wed, 29 May 2019
was at hospital visiting family...
Liked: Breakfast was great.
Disliked: Rooms are very old.
Donald Tue, 28 May 2019
Overall the stay and accommodations...
Liked: Breakfast and attendant were very good. Housekeeping was very good. Location was very good. Fridge and microwave were very good. Bath and water temperature very good.
Disliked: TV remote control failed to work early in the morning, unable to reach the front desk for service. Pillows too small, not very comfortable, and no extra pillows or extra blanket in the room. No room safe. Air conditioner was loud.
Robert Mon, 27 May 2019
Liked: Location downtown
Disliked: The furniture seems a bit cheap/modular. It really didn?t change that I could see from the Red Roof Inn that was there before, except the price went up.