Red Roof Inn Tucson North - Marana Guest Reviews
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|17.1 miles from Tucson centre|
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Delores Thu, 16 May 2019
Liked: Pet friendly and Our check in staff was very kind and welcoming. Made us feel wanted and answered our questions with knowledge and motovation.
Disliked: When we came in contact with the day staff from morning through out the day. Referrance to front desk staff maintenance and house keeping staff. Everyone of them were rude, NOT welcoming and seemed to be gossiping about someone or something every time we encountered them. I had requested a 30 minute extension to have money delivered for another night and because I had done the same thing the day prior. I was told no and that they would not allow us to stay another night even if we did have the money delivered. Due to paying late the day prior it was only 15 minutes late. My 14 year old son and I were suffering from a family hardship. That's why we were staying at the hotel to begin with. So funds were a little low for me at that time. I had to await my family member to bring me additional funds I was waiting to be paid for work. That's the reason for the late payment. However it wasn't an all day wait the day prior not would it have been that morning either. I've never been told I couldn't stay at a hotel before and never treated that way. Especially when from the moment that staff came on including housekeeping during the day were rude to us for no reason. We are always responsible guest at any establishment. In addition to that we had left a bag in front of the elevator when leaving. When I returned to pick it up it was still upstairs at the elevator. I had called ahead to see if staff had found it and she told me yes they located it. However never brought it down to the front desk? Then when I was leaving with the bag the staff were sitting in the lobby area chatting and the housekeeping staff rudely accused me of smoking in our room! I had our dogs and don't even smoke in my own home! I smoke when I take them outdoors variuos times through out the day. I did not smoke in our room and felt disrespected in the way it was presented to me in the way it was. I will not recommend the hotel to friends or family.
Sol Thu, 16 May 2019
Lynda Wed, 15 May 2019
Disliked: No hair dryer!
Manuel Sun, 12 May 2019
Anonymous Sat, 11 May 2019
Ruvalcadilla1 Fri, 10 May 2019
Liked: Loved the price and cleanlyness
Disliked: Pool could have a little more attention!
Leticia Thu, 9 May 2019
Mariah Tue, 7 May 2019
I had a great stay...
Liked: The front desk girl was very pleasant. She greeted me with a smile and asked if I needed any help with my bags. She called a few min after I went into my room to be sure everything met my expectations.
Martha Mon, 6 May 2019
Neha Sun, 5 May 2019