Red Roof Inn & Suites Cleveland - Elyria Guest Reviews
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Charles, Penfield, visiting Black River Landing Tue, 24 July 2018
I wouldn't recommend staying unless you stay up all night yelling and smoking too! There needs to be some pride shown in owning a hotel. The way it's going, that property is getting hammered on and going down hill.
Liked: Employees were very nice.
Disliked: The property as a whole needs TLC. When there are events they need security so people can't make noise till all hours of the night. People can't smoke directly outside the front entrance because the smoke goes into the rooms above. People are clueless!
Ehughes07 Sun, 16 January 2022
Thompson Sun, 16 January 2022
Disappointed..should've been cheaper to stay...
Liked: Staff nice and beds comfortable. Room was big and the lighting was good. TV worked
Disliked: The heater took forever to start working. The sink had a huge crack in it. The bathrooms are really small, door gets in the way. No hair dryer, appeared to be stolen. Noticed the smoke detector was missing, then found it in one of the drawers. The room i was in didn't have a mini fridge in it, but when I stayed there a different time in a different room....it did. They charge $200 security deposit before you can even stay there. Paying originally $55 after tax, i expected more from this hotel. Very disappointed
Paula Sat, 15 January 2022
Gene Mon, 10 January 2022
2 night stay
Liked: Pleasant & Profesional
Disliked: Remote was inoperable after changing batteries. TV is never priority so just advised when leaving.
Bruce Thu, 6 January 2022
Liked: Great value
Scott Tue, 4 January 2022
Eshom Thu, 30 December 2021
Disliked: Very accommodating
Valerie Fri, 3 December 2021
Room 216 is neglected.
Liked: price was ok. water was hot. I got cleaned up.
Disliked: omg. I don?t know where to start, but I?m going to be honest because someone needs to straighten up. MY ROOM WAS FILTHY?.. sheets and comforters looked filthy. all kinds of dust behind the bed. I couldn?t charge my phone because the outlet was stripped somehow. The charger kept coming out. The phone itself was atrociously filthy. No fridge. I don?t think the heater was working properly in this winter weather. The floor was not mopped because our feet were blackened by the floor. yellow stains on the pillows. oh yeah I found someone?s dirty black sock rolled alongside of the bed. Also little tiny black hairs all over the sheets. Also the wall was filthy with stains dripping They don?t wipe them down. All of these bad things during this pandemic:(
Shelley Fri, 3 December 2021
Good short visit.
Liked: No breakfast due to COVID-19
Disliked: Change, upgrade the mattresses.
Hannah Thu, 2 December 2021
Should have been way cheaper...
Liked: The location was decent & my nephew loved the glass elevator.
Disliked: The pool was closed which was the main reason I booked this hotel. There were stains on the towels, bedding and carpet. My bed only had two very small pillows. There were only two towels for a room booked for four people.