Red Roof Inn Lansing East - Michigan State University Guest Reviews
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|5.8 miles from Lansing centre|
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Paula C, Lansing MI Mon, 7 May 2012
Horrible. Dirty crumbs on the floor by the bed; mildew on the shower curtain; we had to buy flip flops to take a shower in the dirty tub; room stunk of cigarettes; pillows were lumpy; no hair dryer; it is the worst hotel I have ever stayed in.
Disliked: Horrible; dirty.
Ashley Mon, 15 July 2019
Wouldn't stay agian
Disliked: The room we had booked didn't have air. We complained for 2 days until the finally moved us to a different room. House keeping wasn't much trash got left for days. Mirrors was dirty. Sinks were sticky. Only thing that got dine was making the beds and changing out towles except one day was forgotten. Would not recommend this place and would not stay agian.
Joshua Sun, 14 July 2019
Disliked: Building needs remodeled
Cortney Fri, 12 July 2019
Anonymous Thu, 11 July 2019
Inadequate Swing Bar Lock &...
Liked: Overall, the property appeared to be in good condition.
Disliked: I arrived around 11pm in a Thursday night. The outside of the bathroom door had 3-4 small blood smears (door was white) on it. The swing bar lock on the door was pulling out of the door jam. The door jam was actually split. Friday morning I informed the office of the problems. I was staying one more night. Told them I?d be gone all day. Got back that evening around 7-8pm and neither issue was addressed. I went back to the office and the manager there saw that I told them about the problems in the morning. This was his first time there since I had checked in. He came back to my room with cleaners and wiped down the whole bathroom door, front and back (good job on his part). Said maintenance would have to fix the swing lock the next day since they already left.
Donna Mon, 8 July 2019
Liked: I paid on check in using my credit card. The next morning when I dropped off the room card, the male person advised I had not paid - I argued that I had in fact paid - yet he made me use my credit card again. When I checked my statement on line, I had in fact been charged twice. I called the Red Roof in myself and it was confirmed by a female that I had been charged twice. The extra charge was reversed.
Disliked: Bathroom floor was old and curled up in the corners. Carpet was very dirty.
Ritz Sun, 7 July 2019
Cynthia Wed, 3 July 2019
Disliked: Poor maintenance, poor breakfast choices not close to good eating
James Sun, 30 June 2019
Stayed here because my daughter...
Liked: Friendly staff
Disliked: Room had paint peeling from sealing, chair outdated w/ holes, walls, door, needed painting years ago. Towels, sheets, clean. Room needs significant work.
Ricky Sat, 29 June 2019
Disliked: Didnt have boiled eggs for breakfast
Ny Sat, 29 June 2019
Liked: Front desk staff is fast and accommodating. Renovations are great too.
Disliked: Maid did not clean or sweep the floors. She picked up the towels on the floor and just hung it back up instead of replacing them as they were dirty. Some days I only had a total of 3 small hand towels. Very disappointing considering I tipped her the first few nights until I figured out she wasn?t really cleaning....