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Red Roof Inn Knoxville North - Merchants Drive ee
Red Roof Inn Knoxville North - Merchants Drive, 5334 Central Avenue Pike, Knoxville, TN | Area: Knoxville North
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (342 Ratings)
4.9 miles from Knoxville centre
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Hotel Description
Free Wi-Fi breakfast and parking complement an outdoor pool and a location close to I-75 at the Red Roof Inn Knoxville - Merchants Drive. The two-story hotel has 93 exterior-corridor rooms all of which include free Wi-Fi and flat-panel cable TVs. Some rooms have microwaves and mini-fridges. Each morning's continental breakfast is free as is coffee in the lobby throughout the day. When the summer heat hits hit back with a dip in the seasonal outdoor pool. One pet per room is welcome to stay for free. Parking is free. Just off I-75 the hotel is within walking distance of several restaurants. The Knoxville Convention Center is five miles away and the the University of Tennessee is seven miles away. Pigeon Forge is 37 miles away. Great Smoky Mountains National Park is 47 miles away. The hotel is 17 miles from McGhee Tyson Airport.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Swimming Pool
` Parking
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Family room
` Smoking area
` Internet services
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Outdoor pool (seasonal)
` Wheelchair accessible
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Toilet with grab rails
` Shallow end
` Fence around pool
` Breakfast options
` Key card access

Red Roof Inn Knoxville North - Merchants Drive Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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4.5

Wonderful - 4.5 out of 5

Kenneth Thu, 2 July 2020

Perfect for us and our...

Liked: That it was clean, pet friendly and no extra charge!
Disliked: Only thing was the breakfast- probably limited because of covid, and the coffee in the room bla?

3.5

Good - 3.5 out of 5

Jeannie Wed, 1 July 2020

good

Liked: clean rooms not well stocked though
Disliked: no toiler paper not enuf towels

5

Exceptional - 5 out of 5

Quinton Sun, 28 June 2020

Close enough but far from...

Liked: Quiet

0.5

Poor - 0.5 out of 5

Donna Mon, 15 June 2020

No customer service

Liked: The room was ok
Disliked: They did not honor my reservation! I was told by the gentleman who checked me out that they weren't making enough money right now & they were not honoring any reservations. They are obviously are taking advantage of Covid on their customers already. My reservation was for $204.27 for the entire stay. I was charged more $75 for the first night then they charged me a weekend rate of $82.00. That's $239.00 which is a difference of $34.73. I was also told that my reservation was not considered a contract. I know it is because if I had not of shown up or not cancelled in time, my credit card would've been charged. Is the reservation only a contract for me to them? I am very disappointed in my service and I will write Red Roof Inn corporate on the Knoxville, TN location. I feel I am entitled to a refund of the difference @ least.

2.5

Fair - 2.5 out of 5

Logan Sun, 7 June 2020

Passable

2

Disappointing - 2 out of 5

Nancy Sat, 30 May 2020

Disappointing

Liked: Near restaurants
Disliked: The bed smelled

4

Very Good - 4 out of 5

Lashawner Mon, 18 May 2020

Very good

1.5

Poor - 1.5 out of 5

Whitney Mon, 18 May 2020

Never again

Disliked: Being targeted and followed by homeless

5

Exceptional - 5 out of 5

Gary Sun, 17 May 2020

Liked: Very nice and clean would stay again
Disliked: Only thing they charged me for a extra person and it was only me. They were gonna check camera and refund me. We'll see if it happens or I'll dispute on credit card

2.5

Fair - 2.5 out of 5

Sherrie Fri, 15 May 2020

Passable

Disliked: It was check out day(and time). I called and told them we would stay another night and that I would be there to pay soon as I was finished ( i was at walmart with my granddaughter, whom i only see once a year). The front desk guy said "ok, no problem". But then i got a call from my husband, saying they were kicking him out NOW !! So, i had to put everything back, run to RRI and pay, like I had already told him I would, except, ,,RIGHT THEN !. Then go back to Walmart and finish getting my granddaughters clothes. Did NOT make my last night stay good at all. In fact, we left before the night came.It was all very unnecessary. This was only my 5th time to stay there. not cool at all !!!! Thanks RRI ! I'll check out other places to stay next time

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Red Roof Inn Knoxville North - Merchants Drive 5334 Central Avenue Pike, Knoxville, TN