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Red Roof Inn Knoxville - Merchants Drive ee
Red Roof Inn Knoxville - Merchants Drive, 5334 Central Avenue Pike, Knoxville, TN | Area: Knoxville North
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (463 Ratings)
4.9 miles from Knoxville centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Free Wi-Fi breakfast and parking complement an outdoor pool and a location close to I-75 at the Red Roof Inn Knoxville - Merchants Drive. The two-story hotel has 93 exterior-corridor rooms all of which include free Wi-Fi and flat-panel cable TVs. Some rooms have microwaves and mini-fridges. Each morning's continental breakfast is free as is coffee in the lobby throughout the day. When the summer heat hits hit back with a dip in the seasonal outdoor pool. One pet per room is welcome to stay for free. Parking is free. Just off I-75 the hotel is within walking distance of several restaurants. The Knoxville Convention Center is five miles away and the the University of Tennessee is seven miles away. Pigeon Forge is 37 miles away. Great Smoky Mountains National Park is 47 miles away. The hotel is 17 miles from McGhee Tyson Airport.

Check-in time: 14:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
x
Free Breakfast
j
Free Parking
u
Swimming Pool
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Hair dryer
` telephone
` alarm clock
` Accessible facilities
` AM/FM radio
` Cable/Satellite TV
` Complimentary breakfast
` Complimentary coffee in lobby
` Complimentary continental breakfast
` Complimentary in-room coffee or tea
` Desk with electrical outlet
` Direct dial telephone
` Free local calls
` Front desk
` Heated guest rooms
` Iron
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Outdoor pool
` Pool
` Private bath or shower
` Remote control television
` Security
` Street side parking
` TV
` Voice mail
` WiFi available in all areas
` Iron Board
` Bedding

Red Roof Inn Knoxville - Merchants Drive Guest Reviews

OVERALL AVERAGE SCORE: 
PLEASANT (3.3 out of 5)

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5

Exceptional - 5.0 out of 5

Loretta Sun, 13 January 2019

I would stay there again...

Liked: The beds were soft
Disliked: When you take a shower the water leaked all over the floor

3.2

Pleasant - 3.15 out of 5

Ly Thu, 10 January 2019

Very poor customer service

Liked: The room was clean and neat.
Disliked: The front desk clerk and manager were so rude to us. We even book for additional nights and they wanted to add more deposit of 75.00 that they had already collected. When I ask the clerk to see the manager, she refused and wouldn't provide his name or her name. We tried to cancel and they refused. They would not provide us with receipts as we requested. I immediately called Guest relations and they are going to follow up with our issues.

5

Exceptional - 5.0 out of 5

Denisha Tue, 8 January 2019

Exceptional

5

Exceptional - 5.0 out of 5

Michael Mon, 7 January 2019

Exceptional

Liked: I have stayed here many times great place nice and clean comfortable convenient to everything!!
Disliked: N/A

1.5

Poor - 1.45 out of 5

Sherrie Sun, 6 January 2019

will never stay there again

Liked: The beds did not feel nor look clean. We srayed 2 night/3 days. We had 2 small dingy towels, 1 wash cloth. The 1st morning I told the front desk & the cleaning lady they do not have to clean the room just leave me for bath towels they never even opened the door to our room. So needless to say, no towels, just the used wet ones. But I don't think either one of them spoke very well to English. & RTV got one station. So no I would not stay there again.

3.2

Pleasant - 3.15 out of 5

Anonymous Sat, 5 January 2019

Pleasant

Liked: Location
Disliked: Breakfast choices were poor

5

Exceptional - 5.0 out of 5

Jason Fri, 4 January 2019

Exceptional

4.2

Very Good - 4.15 out of 5

Marsha Fri, 4 January 2019

Very good

Disliked: Couldn't get the best rate by talking to the hotel themselves. Had to go online. Seems u would match the going rate. Especially if I quoted it

4.2

Very Good - 4.15 out of 5

Anonymous Thu, 3 January 2019

Very good

1.3

Poor - 1.25 out of 5

Thursday Thu, 3 January 2019

Very poor

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Red Roof Inn Knoxville - Merchants Drive 5334 Central Avenue Pike, Knoxville, TN