Passable

Liked: The staff was friendly and helpful.
Disliked: I didn?t like how the room wasn?t as clean as it should have been. There was hair in the tub and countertops, peeling paint in one corner of the room. The tub still had residue from the soap used by the previous guest. I came in late and needed to stay one night I was very thankful there were no bed bugs or roaches. I also hated the fact that the pillows were hard and uncomfortable, when you stay at a hotel you look forward to the plushness of beds and pillows.

Exceptional

Liked: The stay was great, facility and location near the airport is very convenient. The staff was wonderful, friendly and helpful. Lucas was great and attentive if I needed something for the room, he is clearly an asset to the property. Keep up the great work Red Roof Albany!

Poor

Exceptional

Liked: Liked everything
Disliked: Liked everything

Facilities are falling apart

Exceptional

Exceptional

good

Liked: bed to close to wall.
Disliked: when you open door you see this terrible looking ceiling for landing above you

Not sure I will stay...

Liked: The staff was friendly and knowledgeable, and the room was clean.
Disliked: The building is run down, the mattress was worn and the room had a musty smell. The remote didn?t work and it took a long time to warm the room. Not sure I would stay there again.