Liked: Clean rooms; friendly staff.
Disliked: Parking lot is small.

Shuttle to the arena for the concert would have been desirable. We drove there and had to pay $10 to park but walking almost a mile back to the hotel at 11:00p.m. where most streets don't have street lamps would not have been good. It was worth it to have our own car but we still had to walk over 6 blocks in the dark.

Liked: Our room was clean and had enough furniture in it that we didn't have to put any of the luggage on the floor. The bed was wonderful and so comfortable. The desk clerks were very helpful and aimed to please. Customer service was very good.
Disliked: Parking lot was very small and we had to park on a busy street in front of the hotel.

Very happy with room and price; very clean, quiet and professional staff.

Liked: Great rooms; friendly staff.
Disliked: Breakfast was pulled by 9:30.

Superb

Liked: Great place to stay in Eugene.Looking forward to returing.
Disliked: The very large tv can only be watched by from the right side of the bed. They are doing construction. We ended up in a spa room..

Sad and dirty

Liked: The shower has slime and mold growing on the floor staff was rude and smokes cigarettes within 10 feet of front door and guest overall I?d like my money back. I am leaving at 7:00 a.m even though checkout isn?t till 11:00 it?s filthy here
Disliked: Cleanliness

Exceptional

Exceptional

Liked: Wonderfully nice staff, clean room, very quiet and comfortable. Definitely will stay here again when in the area.

Disappointing

Disliked: Did not have jet tub even though said it did when reserved. room I requested not available; said they would give me room with walk in shower instead. Was not walk in, just regular tub/ shower combo. Breakfast was a joke. Parking hazardous.

Waste of money

Liked: Location physical room is space furniture etc all great! The cleanliness or lack there of was awful customer service even worse don't waste ur money
Disliked: Staff was rude and predisposed. The night staff parked in the one handicap space but wandt handicap nor had a plaque room was filthy bathroom and spa tub horrendous

Ewe! Yuck. We thought we...

Liked: This hotel is filthy.
Disliked: The room was filthy: Something was dripping down the side table Dresser drawers broken and hanging Battery out of the smoke detector Mold in bathroom and jacuzzi tub Drug packet under bed TV didn't work Stained carpet Kids running and pounding on doors throughout the night Disgusting atmosphere

Horrible.

Liked: The location was convenient. It was close to where I needed to be. I liked that McDonald?s was next door to this hotel location. Very convenient within walking distance.
Disliked: The parking lot was small. The spots in the parking lot were too close together. You couldn?t open your door without hitting another car. The parking lot was poorly lead. The staff was rude. College kids that were too focused on doing their homework at the front desk then to care about your needs. They acted like it was a bother to have you there because they had an assignment for school. My door was already open when I got to my hotel room. I talked to the lady at the lobby and she refused to give me another room. My heater did not work in my room.

Passable