Red Coach Inn & Suites Grand Island Guest Reviews
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|2.5 miles from Grand Island centre|
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Doris, New Hampton Mon, 31 August 2015
Hotel is older - it was acceptable even with all the problems for people that are on the "lower" income of money and can't afford the high price places. Things can be overlooked when the management is willing to do everything they can to help you. I would stay there again. I'm a Motel 6 kind of person, so I know what to expect most times when checking into the lower priced places.
Liked: The manager bent over backwards to make things right. I was there for the marathon on August 29 and knew I wouldn't be back by check out time. I was allowed to leave my things in the room and not have to worry about everything being there when I got back. Booking was incorrect when I got there - was charged for 3 nights instead of 2 and all was cleared up before leaving. The manager also said there was no problem with me taking my time for a shower after arriving back after 12 noon, when the check out time is 11am. Very nice lady, wish more places had people like her that understand that life is ever changing and things don't always go according to plan.
Disliked: Room was not clean - dead bugs and lots of food crumbs; phone didn't work; bed needs to be replaced - mattress and box spring needed to be replaced. Front desk help couldn't care less - just there for the paycheck. Check out time was not long enough. Too much more to add.
Cindie Thu, 11 June 2020
You get what you pay...
Liked: The staff was friendly. Location was not far from the interstate. The room was small, but ok for a single night stay.
Disliked: I realize during this time of COVID, things are not normal. However, the room was dusty and looked like it hadn't been cleaned in quite a while (the sheets were clean). There was no seal around the door, so when someone decided to smoke at 3 a.m. outside our room, the smell invaded the room. The bed was not very comfortable (but then again, we have a memory foam at home, so it's hard to compare).
Mary Mon, 8 June 2020
We didn?t like the stay...
Amanda Sun, 26 April 2020
Liked: Location. Was good . ... Close to stores and restaurant.
Disliked: It was not clean and you can here others coming and going all night long.
Tamara Sun, 19 April 2020
R. Sat, 14 March 2020
I came to get a...
Liked: Didn't stay for breakfast--it was provided at my meeting
Kevin Tue, 18 February 2020
Decent place..not sure if I...
Liked: decent bed with clean sheets and clean towels
Disliked: No breakfast even though it was advertised on google..crack all the way around the door which let light come in all night..tiny bathroom( but clean) remote for tv was non functional
Anonymous Sat, 8 February 2020
Alicia Thu, 16 January 2020
David Sat, 4 January 2020
Value for the day
Liked: For the money i cant complain
Disliked: Little bit noisy from the folks upstairs, but hey, it is what it is. Fan in the bathroom was old and needed replaced
Brian Thu, 19 December 2019
Disappointed even with low expectations
Liked: I never complain or give negative reviews, but I have no choice this time. Took 45 mins to check in. Got to the room in the freezing cold, key didn?t work. Got in the room zero TP, no trash can. 1/2 in gap in the door.
Disliked: Very little