Red Coach Inn & Suites Grand Island Guest Reviews
Write a review
Write a review
Doris, New Hampton Mon, 31 August 2015
Hotel is older - it was acceptable even with all the problems for people that are on the "lower" income of money and can't afford the high price places. Things can be overlooked when the management is willing to do everything they can to help you. I would stay there again. I'm a Motel 6 kind of person, so I know what to expect most times when checking into the lower priced places.
Liked: The manager bent over backwards to make things right. I was there for the marathon on August 29 and knew I wouldn't be back by check out time. I was allowed to leave my things in the room and not have to worry about everything being there when I got back. Booking was incorrect when I got there - was charged for 3 nights instead of 2 and all was cleared up before leaving. The manager also said there was no problem with me taking my time for a shower after arriving back after 12 noon, when the check out time is 11am. Very nice lady, wish more places had people like her that understand that life is ever changing and things don't always go according to plan.
Disliked: Room was not clean - dead bugs and lots of food crumbs; phone didn't work; bed needs to be replaced - mattress and box spring needed to be replaced. Front desk help couldn't care less - just there for the paycheck. Check out time was not long enough. Too much more to add.
Angie Mon, 26 October 2020
we have stayed there in...
Liked: great location, staff were very friendly
Disliked: beds were to small and not very comfy
Chris Tue, 8 September 2020
Disliked: First room, bathroom had not been cleaned, room overall was dirty.Moved me rooms, 2nd room wasn't much better.
Michelle Thu, 3 September 2020
Anita Sun, 30 August 2020
Disliked: Could use a lot of updates. There was no shower curtain and no garbage can. The internet did not work and had to have the front desk to replace the remote 3 times and still didn't work. I ended up sleeping on top of the covers for fear of what was under them..needless to say it was a very poor experience.
Larry Sun, 30 August 2020
Regla Thu, 27 August 2020
Liked: Very dirty all room the mirror too nasty for people used before and the same bed like the persons came before for this room ,spiders web all room ,they no check the work for housekeeping all are dust ,OMG really is bad place to stay with your family
Disliked: Very dirty all room the mirror too nasty for people used before and the same bed like the persons came before for this room ,spiders web all room ,they no check the work for housekeeping all are dust ,OMG really is bad place to stay with your family
Denise Fri, 14 August 2020
Liked: Was a good room for the price. Staff was very friendly
Disliked: FridgFridge could habe been clean little bit more otherwise rest was clean
Taneesha Thu, 13 August 2020
Liked: It was a cool stay, room was clean and staff was amazing.
Disliked: The first room I was put in the TV didn't work.. then they moved us, but the room door had a slight locking problem...
Alice Sun, 9 August 2020
The worst place ever
Liked: Late checking availability
Disliked: room was not clean. Bedding was stained. There was no shower curtain. There was no remote for the TV. Light fixtures had no shades on them. Asked the staff for towels that never were delivered. Spent 30 minutes trying to get a hold of the office staff in the morning after locking myself out of my room before I went and found him in one of the rooms. Never answers the phone. This place is the worst. I felt like I was staying in a crack house.
Unal Fri, 7 August 2020
It was OK as long...