Holiday Inn Boca Raton - North Guest Reviews
Write a review
4.8 miles from Boca Raton centre |
Write a review
Myrna Sun, 17 March 2024
Very poor
Liked: Nothing
Disliked: The room is in poor shape, to much mold in the bathroom.
Steven Tue, 12 March 2024
no AC
Liked: location
Disliked: The AC did not work. One of the TVs did not work. Maid entered the room at 945am......not good. looking for reimbursement thru booking com
Diego Mon, 11 March 2024
Very good
Ivonne Mon, 11 March 2024
Buen atención
Liked: The staff
Gilbert Sun, 10 March 2024
Exceptional
Bourassa Fri, 23 February 2024
Worst hotel experience I’ve ever...
Liked: It was within a mile of my works office. The bartender was very nice
Disliked: This was truthfully the worst hotel experience I have ever had. When I checked in I was initially given a room that was already occupied. So when I went to open the door I was greeted with a shirtless old man screaming at me to leave. I went back down, told front desk, and they said they wrote the wrong number down. They gave me a new room, I went up, and the keys wouldn’t work. So I had to go back down to get the keys programmed correctly. Next morning I went to take a shower and I had no towels in the room. Having to get to work I ended up having to use a face cloth to dry myself. That night I came back from work around 11pm my key would not work again. Only this time I noticed that the door was propped open a little bit, the cleaners left my room open all day. I went in and had to check all of my things to make sure they were still accounted for. Then I go to get ready for bed and covering my hair brush is a dirty used cleaning rag left from the cleaners. I have attached a photo for reference. Then the next day I went I go back into the hotel room, and my key did not work again. So I had to go back down to the front desk and have them fix it again. On top of ALL of that, the toilet kept running after each use causing me to have to lift up the ceramic top to physically fix it. For the check in process I was given a drink voucher to use at the bar that was only available to use for that first night 9/19. However I checked in to the hotel a little before 8 and the bar closed at 9 so I felt like I had to use it then. This was absolutely terrible and the only reason I stuck it out was because I was there specifically for work and was pulling 14+ hour days. I will absolutely never use this hotel again and am actively informing my coworkers who also travelTo the office to steer clear.
Lars Mon, 19 February 2024
Good
Liked: nice staff, good breakfast - to be in US.
Disliked: The company hire staff but forget to educate them. The staff is nice, but in the reception they havn't received the training that is required to deal with the booking system. It'ds not the staffs wrongdoing, it's a lloack from the company. The staff was nice and tried to be helpful.
Art Sat, 10 February 2024
Ugh
Liked: They have issued me a one night refund. Please process this
Disliked: No tvs room stunk. Half the lights were out bulbs needed to be replaced
Walkens Mon, 22 January 2024
Exceptional
Raquel Mon, 22 January 2024
Superb