Ramada Plaza by Wyndham Atlanta Downtown Capitol Park Guest Reviews
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|0.5 miles from Atlanta centre|
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Lauren, Lafayette Tue, 5 December 2017
It was a very nice place with friendly staff!
Liked: The staff was very friendly.
Rachel, Hilton Head Thu, 18 June 2015
Liked: Easy access to arena. Great service.
Megan, Baltimore, Maryland Mon, 27 August 2012
I was a little nervous about this hotel due to the neighborhood, but had a great stay. The staff is very friendly and the room was very clean. Attended a concert at the Lakewood Amphitheater down the street - not the safest drive but we survived :) Great hotel and I would stay here again!
Liked: Clean room; friendly staff.
Disliked: Not the best neighborhood.
Shari S, Atlanta Mon, 20 June 2011
I stayed recently at Holiday Inn on Capitol Ave, Atlanta GA for a concert. The weather was terrible, they offered to call cabs for us to make travel easy, and gave us such friendly customer service. I will stay again!
Robert Sat, 14 December 2019
Disliked: Staff was unprofessional and water was cold in the shower
Christopher Fri, 13 December 2019
The worst experience ever!
Liked: The front desk girl Britney is the one not good worker.
Disliked: There was no hot water for the 3 days I was there. There was a chicken bone under my bed. There were bugs in the curtains. The tv was broken. There were roaches in the bathroom! Worst stay ever. Have they have yet to reimburse me for my stay. Horrible people!
Emofny Tue, 10 December 2019
Liked: NOTHING AT ALL EVERYTHING WAS SHITTY...from the people that worked there to the rooms and just everything else was bad.. very very bad
Disliked: First off it was a busy weekend in atlanta but the bbn hotel had only 1 person in the front desk to check in all the people.. it was 3 and half hours long before we got checked in.. its ridiculously long check in even longer than our flight from NY to Atlanata... the front desk Brotanny was rude and had a fight with few of the people in line.. the hotel was very dirty.. the customer service was terrible.. the most terrible so far in the whole world and my whole travel history.. they are very shitty hotel... very very bad I would never ever go back nor will ever encourage anyone to check in here!!!!
Larry Tue, 10 December 2019
Poor Staff and Management
Liked: We waited for ever just to check in, after check in gate to garage parking didn?t work waited again, was told a van would be available to the Mercedes-Benz Stadium at 9:00 AM a talk lady at the check in desk stated it would be available until 2:00 PM we used Lyft upon return to the dump we had to ask for clean towels, as no service was provided to any room. If go to the Peach Bowl find another hotel. My next step is BBB Georgia Tourism Bureau and the health department what a dump and management could care less. A one star hotel
Disliked: Nothing at all
Anonymous Tue, 10 December 2019
Disliked: Dirty hotel. No mini fridge or microwave in a $150+/per night room. Breakfast is $15/per person and most reviews claim food poisoning! Really? I wish I had look at the Google reviews on this one...
Amelia Tue, 10 December 2019
Disliked: It took 3 extra hours to check in because they only had 2 people in the whole hotel.....one girl trying her best at the desk by herself.....another guy who was trying to clean the rooms and drive the shuttle at the same time....... there were no towels we dried off with hand rags the first night... the 2nd night we were told the towels would be delivered around 8pm and they weren't......roaches in my room running across the walls......staff never answered the phone at the desk.....just HORRIBLE!!!!!......also There were no amenities in our Room at all, we did not have a microwave or a refrigerator.......we did not have heat in our room.....when speaking to maintenance when they finally showed up he told us that we could try and change rooms but theres no heat........
Pakita Tue, 10 December 2019
DO NOT WASTE YOUR $$...
Liked: Bed was comfortable and location was convenient.
Disliked: Could not check in until 4p which was an inconvenience considering there were 2 big games that weekend (Dec 7 & 8th). Waited in line for 1.5hrs with ONE person working the counter. Saw 2 bugs in the bathroom. Only 2 out of the 4 elevators worked, ice machines were out. Dirty carpet, smoke smell throughout the entire hotel. Bad management overall.
Justin Mon, 9 December 2019
Disliked: We had no hot water the whole time we were there and then started seeing roaches that was fucking gross highly recommend people not going here at all
Anonymous Mon, 9 December 2019
Worst hotel I have ever...
Liked: It was very cheap for the location.
Disliked: We arrived on a Friday and there was a huge line in the lobby. It took two hours to check in and they said they ran out of keys. Two of the four elevators did not work. I went to take a shower and there was no hot water twice. There were no blankets on the beds, only sheets. My aunt and uncle Met us Saturday night and after finding out that the hotel overbooked rooms, they finally got a room however it had not been cleaned from the previous guests. They also had to wait two hours to get that room and then another hour for the room to be cleaned. They arrived at the hotel at seven and everything was finished at 11. We were definitely not the only ones having problems or leaving upset.
Anonymous Mon, 9 December 2019
Disliked: Was not clean at all bugs everywhere could not sleep comfortable knowing they were there!!