Ramada Plaza By Wyndham Atlanta Downtown Capitol Park Guest Reviews
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|0.5 miles from Atlanta centre|
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Lauren, Lafayette Tue, 5 December 2017
It was a very nice place with friendly staff!
Liked: The staff was very friendly.
Rachel, Hilton Head Thu, 18 June 2015
Liked: Easy access to arena. Great service.
Megan, Baltimore, Maryland Mon, 27 August 2012
I was a little nervous about this hotel due to the neighborhood, but had a great stay. The staff is very friendly and the room was very clean. Attended a concert at the Lakewood Amphitheater down the street - not the safest drive but we survived :) Great hotel and I would stay here again!
Liked: Clean room; friendly staff.
Disliked: Not the best neighborhood.
Shari S, Atlanta Mon, 20 June 2011
I stayed recently at Holiday Inn on Capitol Ave, Atlanta GA for a concert. The weather was terrible, they offered to call cabs for us to make travel easy, and gave us such friendly customer service. I will stay again!
Susan Wed, 16 January 2019
its so bad
Disliked: the carpets in the rooms are disgusting the check in counters were dirty and gross the bathroom in the lobby has no papertowels every day we had to have the room keys reset
Michelle Mon, 14 January 2019
Disliked: We waited for 50mins to check in because there was 1 person checking people in. The security guard had to let people parked their car in the gated parking lot due to the cars jamming up the entrance from people waiting to check in. The 1 front desk person was doing all she could but it?s hard to believe there was NO ONE else that could assist her. When we finally made it to the front of the line a ?front desk manager? came to help but there was no apology or anything. The room was basic, you could tell it has been remodeled but not finished completely since there was still drywall dust in the ledges in the bathroom and the ceiling had a skim coat but didn?t cover the old ceiling.
Elise Mon, 14 January 2019
Liked: Very accommodating; everything was clean and neatly organized.
Disliked: The shower head was leaking causing water to fall from the ceiling onto me while I was in the shower. I did notify the front desk worker and will be taken care of.
Tandra Mon, 14 January 2019
Liked: Convenient location
Disliked: They double booked us and made my friend wait over an hour to check in. There was no fridge in our room. Half of the outlets to charge our phones didn?t work. We killed a few bugs.
Meghan Mon, 14 January 2019
Liked: Not much
Disliked: Elevator wouldn?t work. Crane parked in parking lot blocking parking. Doors did not remained locked. Front desk did not know what they were doing. I have had better experiences in a $50 roadside motel.
Stephanie Mon, 14 January 2019
Would not recommend this location...
Liked: the staff was really nice
Disliked: This hotel needs some serious updates. To be in such a large city and this hotel is large. It needs to be updated
Melissa Mon, 14 January 2019
Liked: Staff was friendly
Disliked: Room wasnt cleaned one day
Ginny Sun, 13 January 2019
Disliked: The rooms weren?t ready til 630 we almost missed our concert waiting for room to be ready. Rooms were dirty. They folded up dirty towels and put them in the room. There were roaches and ants in our rooms. The elevator did not work most of the stay and when we left this morning we had to carry all of our luggage (and it was a lot) down 14 flights of stairs. We almost missed our flight home. I would never stay there again. Very disappointing
Sheri Sun, 13 January 2019
An example of terrible customer...
Liked: The is not much to like about this hotel. I guess I would say the work out room was alright,
Disliked: The staff was terrible. I think this is a management problem. Because I found everyone in the hotel to be uninterested in taking care of the customer. I had no hair dryer - I ask for a replacement - no one ever brought me a hair dryer. One day I had no shampoo. I left a giant note taped to the bathroom mirror for shampoo - no one left any. No Coffee I asked a waitress in the restaurant for orange juice (pre-paid breakfast). She took my order then sat down with a co-worker at table and visited and never returned with my orange juice. I could go on and on. I could not believe who there was a total lack on concern for the customer.
Julian Sun, 13 January 2019