Liked: Clean and quiet with very friendly staff.

Rooms were comfortable, however, a bit small. Glad we didn't have a lot of luggage. Customer service down at the front desk was great - very friendly and knowledgeable of the area. We went to Yagger's pub right next door and it was delicious. Just a small walk to Rogers Arena and City Centre Station where we took our bus. Loved that everything we needed was right in walking distance. Rooms were very clean and the bed was wonderful!

Liked: Excellent customer service.
Disliked: Very small rooms.

Liked: Nice, just a walk to downtown.

Exceptional

Liked: Very well located, wonderful staff . The front desk gentleman ( Paul) , he was amazing, spending more than 30 min explaining everything about the city, plus a complementary basket with snacks and a kind thank you card right at my first day. Excellent experience, I have no complaints at all.

Exceptional

Liked: Friendly staff, really comfy bed and crisp clean linens
Disliked: Had issues with tv but I wasn?t there to watch much anyways

The location is excellent for...

Liked: Basic rooms, nothing fancy, but clean on a central location against a reasonable price.Staff was very friendly and helpful.
Disliked: Arriving by car was bit complicated; we didn?t know where the parking was located. Parking in front is not allowed.

Exceptional

Liked: The breakfast was to good.It was clean and the location it was near to the stores.

Good

Liked: Nice stay in Rmada Limited, I've seen the hotel staff's effort to deliver outstanding and warm services to guests under this tremendously stressful time. They've done well during this period to protect guests and themselves from the virus. Thanks.

Disappointing

Superb

Liked: Everything was great but don?t think you should of charged for parking as it was inconvenient with returning fob and being so far away but everything else was wonderful! You could really tell the staff were putting in best effort to make your stay comfortable for your needs very convenient location and love the little breakfast jokes made me laugh.

Breakfast during pandemic

Liked: Friendly staffsThe room is cleanThe location is great, right in downtown, easy access to public transportation
Disliked: We stayed at this place during covid-19 pandemic, the breakfast room was closed, which is understandable.They provide our breakfast in a bag, consist of an energy bar, a cup of fruit salad, a juice, a bottle of water and a spoon. The breakfast they provide us isn't much value as the buffet in the picture. I expected a sandwich or something not energy bar. Again, I totally understand the situation, but they should provide better breakfast.I been to another hotel during this period of pandemic, they also provide us the same breakfast variety, but they prepared for us, to avoid touching. Which is a better alternative and more fair for customers.The room is quite dark

Very good