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SureStay Hotel by Best Western Santa Cruz eef - (855) 271-6236
SureStay Hotel by Best Western Santa Cruz, 516 Water Street, Santa Cruz, CA -(855) 271-6236
Area: Santa Cruz
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BOOK ONLINE OR CALL - (855) 271-6236
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (583 Ratings)
0.7 miles from Santa Cruz centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Located in Downtown Santa Cruz this hotel is 15 minutes' walk from many shops and restaurants. The hotel offers a seasonal outdoor pool and rooms with free Wi-Fi. Parking is free for guests. SureStay Hotel by Best Western Santa Cruz rooms include a microwave and refrigerator for midnight snacks and light meals. SureStay Hotel by Best Western Santa Cruz provides guests with a daily continental breakfast and USA Today Newspaper . This hotel is only 1.5 miles from Santa Cruz Beach Boardwalk and the Santa Cruz Wharf. Mystery Spot is less than 10 minutes' drive away. The University of California Santa Cruz (UCSC) is 15 minutes' drive from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Fax/photocopying
` WiFi
` Private parking
` golf course (within 3 km)
` Family Rooms
` Non-smoking Rooms
` Vending Machine (Drinks)
` WiFi available in all areas
` Business centre
` Free WiFi
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

SureStay Hotel by Best Western Santa Cruz Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

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2

Disappointing - 2.0 out of 5

Marie , Santa Cruz , visiting Moe's Alley Sun, 26 October 2014

The bed was comfortable, but the accommodations were not worth the price! The bathtub was not clean and I did not feel comfortable to even shower in it! I had to call the front desk to let them know that the iron attached to the ironing board was inoperable. Be sure to enquire about breakfast hours because the information was not offered at the front desk nor posted anywhere in the room. At 9:45 am I was lucky to get a cup of coffee and that was it!

Disliked: The bathtub was dirty. It was so obvious that it needed an overdue scrubbing! The iron didn't work.

5

Exceptional - 5.0 out of 5

Shana Tue, 19 March 2024

Exceptional

Liked: The manager was amazing

3.5

Good - 3.5 out of 5

Joseph Sat, 2 March 2024

Good

3.5

Good - 3.5 out of 5

Sergio Wed, 21 February 2024

Good

Liked: The staff was very nice and helpful

0.5

Poor - 0.5 out of 5

Gadzhi Thu, 8 February 2024

Would never come back

Disliked: Terribly noisy tenants. Loud music till 5 am. No help from hotel staff. They said they refunded my stay but I never got it back

5

Exceptional - 5.0 out of 5

Loves Mon, 8 January 2024

Exceptional

3.5

Good - 3.5 out of 5

Sewon Sun, 7 January 2024

Good

5

Exceptional - 5.0 out of 5

Kathryn Tue, 2 January 2024

Exceptional

5

Exceptional - 5.0 out of 5

Teresa Mon, 18 December 2023

Staff was awesome and made...

Liked: The rooms were very clean ,and the on site manager was awesome,she went above and beyond to make sure we had everything we needed,very good experience for price will b back, also the breakfast they provide has a good variety and there is plenty..
Disliked: Seen a few sketchy characters,but they had nothing to do with hotel ,just around in the basic area.

4.5

Wonderful - 4.5 out of 5

Neblett Mon, 18 December 2023

Superb

4

Very Good - 4.0 out of 5

Abel Sun, 26 November 2023

Very good

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SureStay Hotel by Best Western Santa Cruz 516 Water Street, Santa Cruz, CA