SureStay Hotel by Best Western Santa Cruz Guest Reviews
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0.7 miles from Santa Cruz centre |
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Marie , Santa Cruz , visiting Moe's Alley Sun, 26 October 2014
The bed was comfortable, but the accommodations were not worth the price! The bathtub was not clean and I did not feel comfortable to even shower in it! I had to call the front desk to let them know that the iron attached to the ironing board was inoperable. Be sure to enquire about breakfast hours because the information was not offered at the front desk nor posted anywhere in the room. At 9:45 am I was lucky to get a cup of coffee and that was it!
Disliked: The bathtub was dirty. It was so obvious that it needed an overdue scrubbing! The iron didn't work.
Shana Tue, 19 March 2024
Exceptional
Liked: The manager was amazing
Joseph Sat, 2 March 2024
Good
Sergio Wed, 21 February 2024
Good
Liked: The staff was very nice and helpful
Gadzhi Thu, 8 February 2024
Would never come back
Disliked: Terribly noisy tenants. Loud music till 5 am. No help from hotel staff. They said they refunded my stay but I never got it back
Loves Mon, 8 January 2024
Exceptional
Sewon Sun, 7 January 2024
Good
Kathryn Tue, 2 January 2024
Exceptional
Teresa Mon, 18 December 2023
Staff was awesome and made...
Liked: The rooms were very clean ,and the on site manager was awesome,she went above and beyond to make sure we had everything we needed,very good experience for price will b back, also the breakfast they provide has a good variety and there is plenty..
Disliked: Seen a few sketchy characters,but they had nothing to do with hotel ,just around in the basic area.
Neblett Mon, 18 December 2023
Superb
Abel Sun, 26 November 2023
Very good