Raffaello Hotel Guest Reviews
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|2.2 miles from Chicago centre|
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Anonymous Wed, 13 May 2020
Alexis Fri, 10 April 2020
Liked: Very nice room, spacious and clean
Disliked: Expensive parking for not even 24 hrs.
Onelife97 Fri, 10 April 2020
Henry Mon, 30 March 2020
Anna Mon, 30 March 2020
Great Chicago Location
Liked: The Hotel is having an upgrade. The room we had was in the new section on the 8th floor. The room was lovely.
The staff were helpful.
A little kiosk in the foyer.
Upscale Italian restaurant next door.
No room service at this hotel but plenty of places nearby.
The rooftop bar Drumbar is amazing.
Disliked: The walls are very thin with no sound proofing w you can hear everything in the next room and this was quite annoying. No fault to the Hotel but people staying at the Hotel were not considerate. Door banging apparently their doors didn?t have handles. Many hallway parties and conversations in the middle of the night. The elevators are tiny and scary and slow. Just fits two people with 2 bags each.
Gavin Wed, 18 March 2020
Liked: Rooftop bar is nice but closed for 2 of the 5 days we were scheduled to be there.
Disliked: The entrance is appalling and you struggle to get through the doors with your bags. The reception staff are miserable and not at all friendly. Our room was next to an ice machine that sounded like a 50,000 seater stadium - incredibly noisy. The bathroom was tiny and noisy. The rooms are not cleaned every day and you don?t get fresh linen or towels - you have to ask for them. They don?t tell you this, so our room was a mess. They tried to overcharge me for laundry service. For the money there are much nicer hotels nearby. AVOID!
William Tue, 17 March 2020
Fine for a short stay
Liked: The bed comfort was excellent - got a really good night?s sleep. Also, a varied range of teas and coffees provided.
Disliked: My room had no wardrobe, but for an overnight stay that wasn?t really an issue. One of the window roller blinds was jammed half-way down, so couldn?t fully lower to darken the room at night.
Crystle Tue, 17 March 2020
Jennifer Mon, 16 March 2020
Liked: The view from the room was great
Disliked: The parking set up was horrible
Mary Mon, 16 March 2020
Liked: Housekeeping staff were kind. Some front desk staff kind as well
Disliked: We were not informed about hotel renovations. No coffee pot, electrical outlets not working. No one appeared to check our room before our arrival. No housekeeping services because our stay was for 5 nights!