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Raffaello Hotel eeee
Raffaello Hotel, Chicago, IL | Area: Magnificent Mile -Gold Coast
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4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (2000 Ratings)
2.2 miles from Chicago centre
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Hotel Description
Located next to the John Hancock Center this 4-star boutique hotel is also across from world-renowned shopping at Water Tower Place. Raffaello Hotel features Drumbar a swanky rooftop speakeasy and craft cocktails. Free WiFi is available. Featuring subtle earth tones with soothing accents every European-style guest room includes a 46-inch flat-screen LED TV and a microwave. Spacious suites with a sofa bed are available. Pelago Ristorante serves fine Italian cuisine made with fresh and local ingredients for lunch and dinner. A fitness center and concierge services are available at this hotel. A business center and refreshment area with free coffee are featured. Oak Street Beach and the fine dine dining and shopping on Magnificent Mile both a 3-minute walk away. Navy Pier is 1 mile away from the hotel.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` ATM/cash machine on site
` Ironing service
` Heating
` Fax/photocopying
` Ticket service
` WiFi
` Shared lounge/TV area
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Safe
` Free WiFi

Raffaello Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.1 out of 5)

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5

Exceptional - 5 out of 5

Anonymous Wed, 13 May 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Alexis Fri, 10 April 2020

Superb

Liked: Very nice room, spacious and clean
Disliked: Expensive parking for not even 24 hrs.

4.5

Wonderful - 4.5 out of 5

Onelife97 Fri, 10 April 2020

Superb

4

Very Good - 4 out of 5

Henry Mon, 30 March 2020

Very good

3.5

Good - 3.5 out of 5

Anna Mon, 30 March 2020

Great Chicago Location

Liked: The Hotel is having an upgrade. The room we had was in the new section on the 8th floor. The room was lovely. The staff were helpful. A little kiosk in the foyer. Upscale Italian restaurant next door. No room service at this hotel but plenty of places nearby. The rooftop bar Drumbar is amazing.
Disliked: The walls are very thin with no sound proofing w you can hear everything in the next room and this was quite annoying. No fault to the Hotel but people staying at the Hotel were not considerate. Door banging apparently their doors didn?t have handles. Many hallway parties and conversations in the middle of the night. The elevators are tiny and scary and slow. Just fits two people with 2 bags each.

1.7

Poor - 1.6 out of 5

Gavin Wed, 18 March 2020

Poor

Liked: Rooftop bar is nice but closed for 2 of the 5 days we were scheduled to be there.
Disliked: The entrance is appalling and you struggle to get through the doors with your bags. The reception staff are miserable and not at all friendly. Our room was next to an ice machine that sounded like a 50,000 seater stadium - incredibly noisy. The bathroom was tiny and noisy. The rooms are not cleaned every day and you don?t get fresh linen or towels - you have to ask for them. They don?t tell you this, so our room was a mess. They tried to overcharge me for laundry service. For the money there are much nicer hotels nearby. AVOID!

3.5

Good - 3.5 out of 5

William Tue, 17 March 2020

Fine for a short stay

Liked: The bed comfort was excellent - got a really good night?s sleep. Also, a varied range of teas and coffees provided.
Disliked: My room had no wardrobe, but for an overnight stay that wasn?t really an issue. One of the window roller blinds was jammed half-way down, so couldn?t fully lower to darken the room at night.

5

Exceptional - 5 out of 5

Crystle Tue, 17 March 2020

Exceptional

3.8

Good - 3.8 out of 5

Jennifer Mon, 16 March 2020

Good

Liked: The view from the room was great
Disliked: The parking set up was horrible

0.5

Poor - 0.5 out of 5

Mary Mon, 16 March 2020

Terrible

Liked: Housekeeping staff were kind. Some front desk staff kind as well
Disliked: We were not informed about hotel renovations. No coffee pot, electrical outlets not working. No one appeared to check our room before our arrival. No housekeeping services because our stay was for 5 nights!

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Raffaello Hotel , Chicago, IL