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AustraliaQueen Kapiolani Hotel Guest Reviews
Overall Average Score:
Excellent (4.25 out of 5)
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Julia Fri, 7 May 2021
Exceptional
Tanzila Fri, 7 May 2021
Exceptional
Liked: The location is fantastic- very close to the beach with excellent views of Diamond Head. Loved the view from the balcony. Would stay again for sure!
Disliked: The music and noise from the Deck on 3rd floor can get very loud
Simone Thu, 6 May 2021
Very good
Julia Thu, 6 May 2021
Very good
Sedat Thu, 6 May 2021
Superb
Jennifer Wed, 5 May 2021
Superb
Liked: Great location! Easy walk to Ala Moana shopping district, Diamond Head and one block to the beach. My favorite part of the hotel was the vibe of the open air cafe - and the staff. Delicious food- açaí bowls, and eggs, great coffee. And true aloha spirit from each and every staff member there! Loved the decor - Vintage but modern in the huge lobby /main floor. The Very accommodating front desk after a couple hiccups. Easily worked with us when we needed to find a suitable upgrade with more space.
Disliked: The original room we booked as a family of 3 with 2 beds was very very cramped. And our small balcony was directly overlooking the pool area and the restaurant which turns out to all be on the 3rd floor. The pool looked nothing like the online pics- and the noise from the restaurant and pool was loud until 11pm. We had to upgrade to a suite on a higher floor which was spacious!
Brian Wed, 5 May 2021
Excellent stay, great location, staff,...
Liked: Excellent stay. The location is nearly unbeatable. The facilities are great, between the fitness center, shops within the hotel, and my personal favorite, the deck (bar) with a pool overlooking diamond head. Shout out to the staff, particularly Calvin and Kendrick, who went out of their way multiple times to assist us. Very professional, kind, informative, and genuine.
Disliked: After paying ~$200/night, the hotel wanted to charge us $2/bag to leave our bags for an hour before we went off to the airport so we could enjoy some poke. Didn't really appreciate that, since we had to carry our bags with us. Feel like it has been complimentary for other hotels.
Monique Mon, 3 May 2021
Bad
Gustavo Mon, 3 May 2021
Very good
Liked: Clean and close to beach. Starbucks and deli right down the street.
Disliked: We had a partial ocean view room with a balcony. As a result it was a bit noisy at night due to pedestrian and vehicle traffic.
Rosa Mon, 3 May 2021
We love the hotel and...
Liked: The terrace view was incredible; you could walk to a beautiful beach, restaurants and stores. The restaurant in the hotel is excellent too and beautiful.
Disliked: There was no coffee maker in the room and $7 for a not very good coffee in the cafeteria downstairs. The worst part was there was an extensive line every morning to get one. I wouldn't say I liked that at all. My coffee in the morning is essential.
