Quality Suites Guest Reviews
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Oluwafemi Fri, 6 October 2023
Bad
Liked: Nothing
Disliked: The hotel was under construction and temporarily closed down. The management did not contact me prior to the trip with my family. Got there past midnight and met no one on the property. It was really stressful for my family. I had to look for another hotel in the night and paid last minute high rate.
Maureen Mon, 18 September 2023
This hotel does not exist...
Disliked: Hotel was bought out by a different chain, is under construction. We arrived to check in, and found out it is closed up. This is after receiving an online confirmation!
Anonymous Tue, 29 August 2023
For money I paid not...
Liked: The distance to where we were going both days was close
Disliked: Phone cords cut,fire alarm no cover no battery, not vacuumed under couch, juice machine broke for breakfast, no coffee 2 days in a row breakfast and pool NOT working! I booked this way in advance as we go away yearly and what a disappointment!!! I even have pictures!
Vaccaro Sun, 27 August 2023
Bad
Liked: We got there and it was closed for renovations 😡
Deborah Mon, 7 August 2023
Disappointing
Liked: The room was a decent size. Nice that there was two tvs
Disliked: Check in should of been quicker. It took over 15 minutes! No breakfast available. Dining area was closed.Again I wish I would of known ahead of time that hotel was under renovation.
Tom Sun, 6 August 2023
Feel free to call me...
Liked: Nothing When we asked about coffee, the staff replied not today, but in the folder in our room, it said coffee 24 seven there was no breakfast.
Disliked: The pool is disgusting. Looks like a science fair gone wrong.. there’s clear evidence of a fire underneath the overhang our room had no smoke detectors. The staff seems to be defeated due to lack of leadership.
Anthony Thu, 3 August 2023
My stay here is comfortable
Liked: I love the convenience of Quality Inn and I like that it is easy to book.
Disliked: With the exception of it going to be remodeled it's very rundown outside. The bathroom down in the lobby is disgusting the urinal looks like it hasn't been cleaned in months and months. There are a lot of improvements with the Cosmetics that need to be made. It's dark and dingy and I hope the new owners with the new renovation brightens things up. The clientele here is okay with the exception of a couple people that ruin it for others. When addressing it with the staff at the desk. All they said was, that they are sorry but nothing can be done about the smoking the pot and the cigarettes because they're not going to listen. I understand at the Comfort Inn is open to people who are indigent and need a place to stay. But that doesn't mean they should disrespect others around them with their habits. Again it's their habits that are disrespectful not that they are being directly disrespectful but to me that is as bad as being direct and disrespectful. I hope latitude sweets makes these policies more stringent and keeps the new facelift a lot cleaner. Other than that I would stay here again, all things considered and my situation at this time.
Amanda Wed, 19 July 2023
Did not feel safe, do...
Liked: It was obvious housekeeping was trying. The room was very clean but very run down. They couldn't do anything about the carpet which was sticky and seemed full of moisture.
Disliked: The common areas were filthy. The side doors were propped open and the keypads readers were covered with duct tape since I guess they didn't work. There were signs everywhere that said, "If you let your dog poop inside you will be evicted." The fitness room and pool were closed for covid, but you could see the pool and it was black.
Jillian Thu, 13 July 2023
Bad
Disliked: This hotel should not be open. It looks like it was abandoned for 20 years, and they just reopened. Broken EVERYTHING. Holes in walls, broken drawers/tv/desk/safe, no fire alarm. The ceiling walking into the hotel is broken and open with lights falling. There's is a tarp that says "Quality Suites" hanging outside next to broken pathway lamps. There are doors to get into the hotel that have missing (not broken, missing) safety features. Anyone can get in. Including the homeless man who hangs out in the bushes and comes in every morning for coffee. Dangerous and dirty. Take this option off of your website. I'm embarrassed to say I even entered this building.
Rebekah Sun, 9 July 2023
Room was dirty from previous...
Liked: Nothing. Diane the front desk receptionist was nice, but our room was dirty and never cleaned from the last guest.
Disliked: The disgusting room was never cleaned. Dirty wash cloths, beds and toilet.