Quality Inn & Suites Shelbyville Guest Reviews
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|2.3 miles from Shelbyville centre|
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Nicole Fri, 31 May 2019
Terrie Sat, 18 May 2019
Disliked: While on the road- after traveling all day, we decided to stop for the night. At 10:00 pm, I googled hotels near me and booked it - when I looked up the directions I realized that the actual hotel was over 20 miles away in the opposite direction we came from. This was my mistake. However, not wanting to go back and make our already long trip even longer- I called the property immediately (less than 10 minutes after booking) to ask if I could cancel and was told I could not, because I would need to have canceled before 4:00pm. Seriously? That would not have been possible since my reservation was made at 10:00 pm. So - we had to pay for a hotel room that we didn?t even use. And, I have the flu. Very disappointing.
Sharon Fri, 29 March 2019
Great place. Great price !
Liked: Clean and comfortable. Friendly staff. Quiet.
Disliked: No elevator - no problem for me but would have been for my husband. Don't remember seeing that in the overview of the hotel.
Sonia Mon, 25 March 2019
Liked: Respected not to enter room...or touch one thing
Michael Mon, 25 March 2019
Not up to expectation though...
Disliked: Biscuits were cold at breakfast with no way to warm. Room key had to be reactivated every night- stayed 3 nights. Furniture out in the hall - Reno has been going on for 3+ months and no completion evident. Bed not re-made on last night even though housekeeping tip was left.
Marcie Mon, 4 March 2019
I love staying here the...
Liked: The staff is friendly and helpful. Rooms are nice clean bed is comfy breakfast is good. The whole facility is really nice. My husband and I stay here once or twice a year.
Disliked: Just one thing our bathroom door didn't lock in our room. If we had our kids with us this would be a problem but since it was just my husband and I that wasn't to big of a deal.
Heather Mon, 4 March 2019
Liked: I liked the bed and how comfortable it was. The housekeeping service was excellent. Breakfast was excellent.
Disliked: The walls are thin so you can hear the other guests. I could hear banging throughout the night.
Anonymous Fri, 1 March 2019
Anonymous Wed, 20 February 2019
Anonymous Tue, 19 February 2019