Quality Inn & Suites - Norman Guest Reviews
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Cherryl Mon, 30 November 2020
Disliked: We have stayed at this hotel several times as we love the location and the facility has always been well maintained and comfortable. This time we noticed some need small maintenance items that should have been taken care of prior to guests? stay; 1) the toilet seat had a broken bracket on the left side allowing the seat to rock and become out of alignment; the stopper in the tub was missing and broken, the TV was not in good repair - the attendant did the best he could and did the set to work well enough that we could watch programs. Other than the one attendant at the desk; the only other employee seemed to be the one doing the laundry one day. We understand Covid has made things different and trying and understand the need to not serve breakfast; however, we felt that at least coffee and tea; possibly some commercially prepackaged snacks would have been a plus. Yes, there are a few area stores/shops however, not having to leave the hotel to get a cup of coffee would have been a plus. There were not even coffee packets in the room to use although the typical small one cup at a time coffee maker was available - just of no use. Again, we understand Covid has changed things and MAY consider this property one more time for our next stay; however, we expect things to improve. At this time we have to say that the price paid was too high considering the lack of staff and even small amenities.
Dyllan Fri, 11 September 2020
Mediocre and a bit expensive...
Liked: Staff was friendly and it was in a convenient location
Disliked: There were cigarette burns on the comforter, the door from the outside was broken so anyone could get in, it reeked of cigarettes even though it was a non-smoking area, and there was poor lighting.
Nurlan Fri, 28 August 2020
Liked: I was surprised that there no breakfast at all at this hotel, no kitchen, even could not find hot water to prepare meal for baby...
Greg Fri, 14 August 2020
Liked: The relaxation and nice rooms. I always feel better the next morning. Thanks.
Disliked: Very nice. We live 5 miles away in Noble. Oklahoma... We stay here when we have electricity out or this time was for our homes air conditioner having quit working. Even though we are so close the staff has always treated us the same. Very cordially and nice.
Nate Mon, 10 August 2020
LOCK YOUR ROOM!!!!!!!!
Disliked: Female imprint on our window. People coming into our room at 130 in the morning on our first night and my 5 yr old be terrified for the rest of our stay. Having to reprogram door keys each day.
Brian Sat, 25 July 2020
Liked: There wasnt breakfast and the front desk had to check to see if the room was clean poor communication from housekeepers with the lady at the front desk!
Disliked: That the housekeeper doesnt bother to communicate with the girl at the front desk
Anonymous Tue, 21 July 2020
Liked: Ac didn?t work well at all and there wasn?t coffee in the room. :(. But other than that great place and good value.
Sherry Thu, 2 July 2020
Liked: Very little.
Disliked: After moving to different rooms three times and the one we stayed at had a half functioning ac.
L Fri, 26 June 2020
Liked: There was no food, not even coffee or cup for hot water. Beds were comfortable.
Anonymous Wed, 24 June 2020
Liked: Due to covid no breakfast was offered
Disliked: the building had a stuffy smell Not as clean as it should be especially in these times There was a dead bug in my made bed when I arrived