Quality Inn & Suites Germantown Guest Reviews
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1.9 miles from Germantown centre |
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Cody Fri, 5 April 2024
Bad
Jeannie Sun, 18 February 2024
Exceptional
Jessica Wed, 17 January 2024
Exceptional
Walker Wed, 3 January 2024
Good
Anthony Fri, 15 December 2023
Very good
Sonya Sun, 10 December 2023
I will be back soon...
Anonymous Wed, 6 December 2023
I just needed a shower...
Liked: Convenient to work
Disliked: The room was filthy. Floor was beyond disgusting, mold in bathroom, water did not drain while showering, weed odor prominent.
Rhodes Mon, 27 November 2023
Kid enjoyed pool
Liked: Breakfast was decent and in order
Disliked: The rooms were drab and there was mode
Milton Mon, 27 November 2023
Good
Mark Mon, 13 November 2023
It sucked so bad I’ll...
Liked: Location was convenient for my needs.
Disliked: The roaches and ants in the room, the cheap air freshener used by the cleaning staff. It was so strong my head was stuffy, and my eyes watered for the entire visit. The staff couldn’t offer any help except to tell me to open my window. Temperatures this past weekend were in the 40s at night. The first room they gave me reeked of cigarette smoke. The second room they gave me wasn’t made up yet, it wasn’t ready, there weren’t even sheets on the bed. I stayed in the third room, in spite of the smell from the air freshener because they told me that’s what the cleaning staff uses in all the rooms. The front desk made no apologies for any of this. While their English was grammatically correct, their Middle Eastern accents were so heavy they were very difficult to understand. Breakfast?, a cheap effort, and I’m guessing they were probably some health code violations also. Most of the hallways smelled like cigarette smoke and/or pot smoke, in spite of signs posted everywhere that it was a no smoking hotel. And they charged my debit card for the full stay when I checked in. I’ve never experienced that before and didn’t appreciate it at all. I didn’t notice it until the day I was getting ready to leave. I’m about to leave my review on Yelp so others don’t have to suffer. Every single time I went to the front desk there was someone else there complaining about something to do with their room. This place is awful and the staff seemed clueless about how irritated and disappointed their guests were.