Quality Inn & Suites Matteson Guest Reviews
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|0.3 miles from Matteson centre|
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Diana, Prospect Heights, visiting Hollywood Casino Amphitheatre Chicago Mon, 14 September 2015
Rate was low in comparison to the other hotels in the area (we were there for a concert). We were very happy with our stay.
Liked: Our room was clean with the exception of something greasy looking on one of the headboards.
Disliked: Kind of hard to find - could use some better signage as you are coming off the highway. I spent 10 minutes waiting to get checked in and 2 different people called to find out how to get there.
C Sat, 11 May 2019
Overpriced for the quality of...
Liked: It was quiet. The window opened to get fresh air in. Not horribly priced.
Disliked: A little run down, ceiling tiles in the bathroom were drop down and had water marks. Bathroom faucet was extremely loose. Some outlets had no plate cover.
Janice Fri, 10 May 2019
Liked: The staff was excellent, the property was clean and I love my room.
Disliked: Absolutely nothing.
Lawanda Sun, 5 May 2019
Disliked: Blankets not clean had stains, tv did not work we had to switch rooms. Need to be more updated
Don Sun, 5 May 2019
Will not stay here again
Disliked: Smelled marijuana all day in the halls and my room.
Carmen Sat, 4 May 2019
Liked: The Staff was excellent, courteous and available to answer questions. Clean rooms.Easy to book rooms and Ms. L. at the front desk knew my name when I arrived!As an Individual with disability and a Senior citizen, I felt safe and respected.
Disliked: Someone was smoking, we could smell it,BUT the front desk staff was very much on top of it and locating the problem!Breakfast could last until 10am.
Allison Mon, 29 April 2019
Shanna Mon, 29 April 2019
Anonymous Mon, 29 April 2019
Jeanice Sun, 28 April 2019
Disliked: I got bit by bed bugs or a spider
Kenisha Sun, 28 April 2019
Liked: Everything was good.
Disliked: The air conditioner was old and broken but they moved us to a different room so that was great.