Maison St. Charles - by Hotel RL Guest Reviews
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1.0 miles from New Orleans centre |
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Sharita Mon, 22 April 2024
Very good
Disliked: Got a new system and it took over 25 mins to get us checked in because of card system BUT don’t accept cash
Lorenzo Mon, 22 April 2024
Good
Lukas Sat, 20 April 2024
You get what you pay...
Liked: Good breakfast
Disliked: Dirty room and bathroom
Dereon Sat, 20 April 2024
Exceptional
Peter Fri, 19 April 2024
Room had cockroaches. Do I...
Liked: Nothing
Disliked: Room had cockroaches. Went I advised the desk lady just shruggled like its expected. Images look like nice old home, its not, its far out and rooms are a complex at back, and dirty.
Michael Thu, 18 April 2024
Cute old hotel. Lots of...
Liked: Good location in the Garden District. 1 mile to the French Quarter. Cute property. Friendly staff. Good price, not including parking ($25) and pet ($50) fees.
Disliked: Old facilities. The mini fridge in our room didn’t work. All of the luggage carts were broken in one form or another.
Roxanne Wed, 17 April 2024
Exceptional
Avery Mon, 15 April 2024
Exceptional
Domonique Mon, 15 April 2024
Not worth my money and...
Liked: The hot tub but just small
Disliked: Staff was rude and not helpful Room was out dated, missing shower door, chair , sink was stopped up , faucet on tub was not mounted to wall , crack under the door
Elias Mon, 15 April 2024
Results vary by room.
Liked: The location was fantastic. There's a streetcar station just outside the property which will take you straight to Bourbon St. in about 15 minutes. Due to a late change in plans, I had to make a second separate booking to add an extra night at a reasonable cost, but the staff made it so I didn't have to check out and recheck in.
Disliked: The first room we were checked into had a window above the door with no covering, so people on the second floor could peer into my room 24/7. I resorted to covering with paper towels and tape. The floorboards were coming off and they tried covering it with a rug, which was old and very dirty. It did not have a remote. The shower is also one of those where it is no full splash guard, so water gets all over the bathroom floor. What really broke our back was the shower would not drain fast enough. The staff did not seem to believe me and when one of them came to check, he ran the tap for 5 seconds, then went back to the manager and told her he "fixed" it, despite doing literally nothing. Eventually, we had to have the manager just see for herself and only then did she let us switch rooms. There was another staff person (I believe a maintenance worker) who, twice, kept knocking on my door despite the do-not-disturb. The second time, he tried to open the door without my permission and was only stopped by the door swing guard.The location is nice, but I would recommend you find another property, especially given the price.