Quality Inn Spring Mills - Martinsburg North Guest Reviews
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2.8 miles from Falling Waters centre |
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Dimaris Sun, 17 March 2024
Very good
Dr. Sat, 16 March 2024
Disappointed
Liked: Nothing really
Disliked: There is a lot not to like: there is no drain plug so your valuables get a quick trip down the drain, there is no Do Not Disturb sign, you have to make your own, I had to program the TV so it could be watched, and no one changed the bed side clock since day light savings time. However, the worst of them all is “the new energy saving bathroom light” that does not turn on. At first when it did not come on I was told I needed to warm up the light by running the fan and it would automatically come on, after a couple of hours it did not. Second call to the desk explained that I needed to turn off the fan so it cools down and after an hour turn it on again. This is ridiculous! I’ve never had to go through this much work at any hotel in the last six decades that takes this much work — let alone to turn on a bathroom light. I asked for a room change but was told all the rooms are the same. I also said I’d be happy to take a refund for my remaining days so I could go to another hotel with working lights. Did not happen. The manager and staff are really nice people but this light issue really was the last straw…it is just too much work for guests. If I ever stay here again I’m bringing duct tape…when that light does come on I’m taping the switch in place, and it can stay on and run day and night for days on end. It will make the stay much less stressful.
Tiffany Tue, 12 March 2024
Bad
Laura Sat, 2 March 2024
Very good
Disliked: People live there.
Anne Sun, 18 February 2024
Bad
Judy Fri, 16 February 2024
Good
Jason&brandy Mon, 5 February 2024
Exceptional
Dr. Wed, 31 January 2024
Loved my visit and looking...
Liked: Excellent room space and very awesome hotel manager
Disliked: Sink bowl drain empties slowly…simple fix.
Verified Hotel Guest Fri, 19 January 2024
Liked: It seems like the staff does a better job of doing the upkeep on the hotel. The location was good.
Lily Sun, 14 January 2024
Liked: Everything you need, plus some extras. Hot shower, comfortable bedding, microwave and mini fridge, clock in room, lights all worked, lots of outlets, big tv with channel guide, nice soaps, hairdryer complete with nightlight-perfect little light overnight!
Disliked: Bathroom sink very slow to drain, carpet a bit worn but definitely no dealbreakers.