Quality Inn At The Mall - Valdosta, Valdosta

I want a refund.I didn’t...

Liked: Had no top lock in 1st rm.Moved to another room tv didn’t play.No Wi-Fi every one in the mall or near by had Wi-Fi.No telephone in room.
Disliked: They did not get the tv fixed,the lock was broke.There were roaches.The sheets and spread had spots on them.I was there the week before for three days and was no top lock.but they did fix it,no Wi-Fi and roaches.

Bad

Liked: nothing
Disliked: attitude and work ethics of the manager and workers.

Staff very pleasant hotel needs...

Liked: The location was great it’s next to the mall and every eatary.
Disliked: The rooms were dusty and dirty. Bathrooms not cleaned towels looked like they had been used. Beds very uncomfortable and no blankets.

This place is below the...

Liked: I liked nothing about this motel
Disliked: The resolution the comes up with any problems that arise which are all excuses to cover up the ongoing problem that they have, the pool was way too dirty, there was trash all and clothing scattered all over the property, the potholes in the parking lot, the rooms were not properly cleaned which they did on purpose, the dining area was just as dirty as the rooms, the breakfast was questionable especially when I went to get a yogurt from the fridge and it was lukewarm, and my door getting into my room got jammed so much I had to ram my body into several times just to get in.

HORRIBLE!!!!!

Liked: The front desk clerk was pleasant and provided a personal apology for EVERYTHING. I appreciated April's service.
Disliked: The property was dirty, from the outside to the inside of the room! The Wifi did NOT work, nothing was working at the front desk. The clerk had to play music from her cell phone! They had 1 housekeeper working, which delayed the original 4:00pm check in time and still the room was dirty!!!! We asked for a manager and was told she was unavailable and only reported once maybe twice a week!!!! I requested a refund or discount for the poor service, poor condition of the room and the uncleanliness of the property. I still have NOT heard back from the property manager!!!! Will NEVER stay here AGAIN!