Quality Inn and Suites Reno Guest Reviews
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|3.2 miles from Reno centre|
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Anonymous Mon, 1 March 2021
Fair for the price
Liked: It was cheap and we were only staying there for a Saturday night. So you get what you pay for. It felt pretty safe mostly because it was lonely. Close to freeway exits, easy to get to.
Disliked: There is no complimentary breakfast because of COVID so that should be taken off in the description. The toilet kept making a noise every 30 minutes like it was running. The walls are very thin so you can hear everything from the hallway and your neighbors. It was actually pretty far from downtown, about 8 minute drive. The whole building says no smoking but inside the rooms and hallway it smelled like cigarette smoke and weed.
Sachin Sat, 27 February 2021
Susan Fri, 26 February 2021
Liked: location. Outside the building was beautiful, inside bathroom was purely disgusting
Disliked: The bathroom was beyond disgusting. To bathe one's body in this shower made me feel dirty
Kim Tue, 23 February 2021
Liked: The ONE maintenance guy that came to fix up the room was amazing!
Disliked: Let?s just start from the front office and work to the room..Smelled horrible, staff were pretty much ?gangsters?The hallways were nasty smelled like cigarettes and weed the whole way thru..The rooms were also horrible..beds were springy, dirty blankets, wouldn?t give extra towels when needed, because they were being washed.Only can take one shower a day cause there?s no hot water the rest of the time.Phone didn?t even work in the room!Let?s not even get into the manager!!Tried charging me for a night when I already paid for the weekend and also was suppose to get 15% back. Never got that either!Just please don?t stay there especially if you have kids!I never do reviews and probably won?t again unless I have this type of service again!Lesson well learned!
Brenda Mon, 22 February 2021
Reyna Mon, 22 February 2021
I arrive there at 1am,...
Liked: The location..
Disliked: The bed was really uncomfortable and the sheets were stained. Also the lamps didn?t work and the wall plugs didn?t work!!
Anonymous Sat, 20 February 2021
Disliked: Had roaches, bad smell and no ice. Ask to get my room cleaned and it never did. Room was dirty when I first checked in.
Bachir Fri, 19 February 2021
Liked: Staff unhelpful and slow. Room phone not working. TV remotes not working. Room coffee maker not working. Ice machine not working.Bed was comfortable. Microwave and refrigerator great asset. Shower OK.Stayed here before and things have not changed much.
Disliked: See above
David Tue, 16 February 2021
Not worth the money. Be...
Liked: Location near freeway, which is good.
Disliked: Place was run down. Town sheet rock, chipped paint, TV remote didnt work, carpets are filthy
Mike Tue, 16 February 2021
Will no longer stay here...
Liked: Staff was very nice and helpful.
Disliked: Place was absolutely filthy. It is run down and is in need of some TLC. I have stayed here several times and in the last couple of years, it has gone down hill really bad. Room had a chair that had milk spilled on it (like a gallon) and it was never cleaned.