Prince Of Wales Hotel Guest Reviews
Write a review
< 0.1 miles from Niagara On The Lake centre |
Write a review
Dan Mon, 18 March 2024
Disappointing
Liked: Location .The hotel being historic was interesting.
Disliked: The noble restaurantWe had breakfast there.Went to pay, and they apparently don't have a cash register. because the waitress gave us the bill and said she had no change if you could believe that..We didn't want to stiff on the tip, but since they didn't have change, she got a 30 tip on a 70 bill.Later, we got a hold of the manager, and he was rude. No help. And also, the front desk manager no help when told at checkout. So long story but it's BS that they can't change cash and more or less screw you.
Ro**n Mon, 18 March 2024
Very good
Bruce Mon, 18 March 2024
Very good
Niaga Sun, 17 March 2024
Good
Jaggi Sat, 16 March 2024
Passable
Liah Thu, 14 March 2024
Good
Liked: The staff at the hotel were incredibly friendly and helpful - the front desk, the manager, the concierge, and the cleaners were all very very pleasant. I really want to shoutout the manager specifically, We were there to celebrate an anniversary, and she made it feel very special. The location is excellent and the hotel itself beautiful.
Disliked: The room was definitely on the smaller size and the décor in that specific room felt a little shabby and somewhat thrown together. The room was not as clean as it should have been. There were a few pieces of garbage left on the floor under the chair and table when we checked in, which gives the feeling that the room had not been properly vacuumed. The washroom did feel clean, but for the price, I think it's fair to expect a bit better/more from the room. We had a pretty poor experience at the the Churchill Lounge. The staff member who served us was not friendly or attentive. When we arrived, we asked her if we could have a table for two and she completely ignored us. Once we were seated, it felt as if we were a bother to her just by being there for a drink. We recognize the challenges of a busy pub, but it was not a pleasant experience. On the plus side, the live music in the lounge was really lovely.
Lynn Sat, 9 March 2024
It was a pleasant stay
Liked: Location, Churchill lounge, Traditional Tea - excellent!
Disliked: Hotel looked a little “worn” - Lack of attention to detail
Norful Tue, 5 March 2024
Good
Liked: Overall ambiance.
Disliked: Lack of electrical outlets. Not enough light to read.
Soliven Sun, 3 March 2024
Exceptional
Liked: Everything especially the history of the hotel.
Disliked: None
Garner Fri, 1 March 2024
Superb
Disliked: Cold bathroom floor,⁶ very cold