Prince of Wales Guest Reviews
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|< 0.1 miles from Niagara on the Lake centre|
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Kevin Thu, 28 November 2019
Liked: Bar area
Disliked: The hotel placed us in a room outsde the main building , on a sdie street, across the parking lot. We voiced our displeasure with the front counter and were totally dismissed. We were told" It must be in the fine print." Horrible customer service.
Debbie Thu, 28 November 2019
Liked: Our stay was amazing. The room was fabulous. We loved the fireplace! The staff was extremely helpful especially our waiter, Gerarrd, at Noble for dinner.
Wilf Wed, 27 November 2019
the stay was very comforting.
Liked: The room was well located, clean and comfortable. The staff were very helpful and obliging and the location of the hotel was very accomodating. The rose provided for my wife was a nice "touch'
Disliked: There were three oranges in the room that appeared to have been ther for a while. The skins were very hard and difficult to peel. A regular change of the fruit would help.
Anonymous Mon, 25 November 2019
Disliked: I booked a Queen room on booking.com The hotel gave me a room with two double beds. They told me they don't have queen rooms and that it is an issue with booking.com website as they made the mistake.
David Sun, 24 November 2019
Over all a good stay,...
Liked: Nice warm room, good location. Nice bed & bedding.
Disliked: Bathroom needs some repair. Churchill bar in hotel was poorly run.
Wendy Sat, 23 November 2019
Changed rooms three times
Liked: We always love coming to Prince of Wales yet always have to pay an extra $16.50 for facility fees which we have never used.
Disliked: Changed rooms three times. The first because we had no heat, the second (room 325) which was just below the mechanical space on the roof. It was extremely noisy and we couldn?t sleep. The third room was great. However maid service didn?t make the bed or refill the coffee or clean the bathroom. We did get clean towels however.
Trevor Wed, 20 November 2019
Liked: Beautiful Christmas theme. Loved it
Anonymous Mon, 18 November 2019
Kenneth Mon, 18 November 2019
Had a billing error with...
Liked: Beautiful room-attention to detail.
Disliked: Small window and natural light
Lori Fri, 15 November 2019
Wonderful and relaxing weekend with...
Liked: The breakfast was awesome! Staff were all very friendly. Parking was good.
Disliked: Hard to answer at this time. Guess I'm going to have to stay there again. :-)