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Prince of Wales eee
Prince of Wales, 6 Picton Street, Niagara on the Lake, ON | Area: Niagara-on-the-Lake
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4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (1225 Ratings)
< 0.1 miles from Niagara on the Lake centre
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Hotel Description
Featuring elegant Victorian-style rooms and a contemporary spa this luxury hotel is just 2 blocks from Lake Ontario. The on-site restaurant holds a traditional English tea time every day. The property is a combination of five separate buildings each with guest rooms. While not connected to the main hotel they are all within a short walk. Rooms are individually decorated with antiques and tapestries. Each offers a flat-screen cable TV in-room coffee maker and WiFi. Noble the on-site restaurant combines French traditions with fine local ingredients and wines from around the world. Churchill Lounge in the library provides a more casual dining experience. Guests of the Prince of Wales are welcome to relax in the art-lined indoor pool room or the whirlpool. The Secret Garden Spa offers a variety of massage and tea-based treatments. A complimentary shuttle bus between the sister properties is available where guests are welcomed to use their facilities. The Niagara-on-the-Lake Prince of Wales Hotel is 1.6 mi from Fort George and 1.9 mi from Jackson-Triggs Winery. The Shaw Festival Theater is just 1969 feet away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Games Room
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Air Conditioning
` Babysitting/Child Services
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Elevator
` Massage
` Dry cleaning
` Internet services
` Spa and wellness centre
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Ironing service
` Gift shop
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Indoor pool (all year)
` Special diet menus (on request)
` On-site parking
` Private parking
` WiFi everywhere
` WiFi available in all areas
` Hot tub/jacuzzi

Prince of Wales Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.5 out of 5)

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1.5

Poor - 1.5 out of 5

Kevin Thu, 28 November 2019

Disappointed

Liked: Bar area
Disliked: The hotel placed us in a room outsde the main building , on a sdie street, across the parking lot. We voiced our displeasure with the front counter and were totally dismissed. We were told" It must be in the fine print." Horrible customer service.

5

Exceptional - 5 out of 5

Debbie Thu, 28 November 2019

Exceptional

Liked: Our stay was amazing. The room was fabulous. We loved the fireplace! The staff was extremely helpful especially our waiter, Gerarrd, at Noble for dinner.

4

Very Good - 4 out of 5

Wilf Wed, 27 November 2019

the stay was very comforting.

Liked: The room was well located, clean and comfortable. The staff were very helpful and obliging and the location of the hotel was very accomodating. The rose provided for my wife was a nice "touch'
Disliked: There were three oranges in the room that appeared to have been ther for a while. The skins were very hard and difficult to peel. A regular change of the fruit would help.

3.5

Good - 3.5 out of 5

Anonymous Mon, 25 November 2019

Good

Disliked: I booked a Queen room on booking.com The hotel gave me a room with two double beds. They told me they don't have queen rooms and that it is an issue with booking.com website as they made the mistake.

3.5

Good - 3.5 out of 5

David Sun, 24 November 2019

Over all a good stay,...

Liked: Nice warm room, good location. Nice bed & bedding.
Disliked: Bathroom needs some repair. Churchill bar in hotel was poorly run.

3.8

Good - 3.8 out of 5

Wendy Sat, 23 November 2019

Changed rooms three times

Liked: We always love coming to Prince of Wales yet always have to pay an extra $16.50 for facility fees which we have never used.
Disliked: Changed rooms three times. The first because we had no heat, the second (room 325) which was just below the mechanical space on the roof. It was extremely noisy and we couldn?t sleep. The third room was great. However maid service didn?t make the bed or refill the coffee or clean the bathroom. We did get clean towels however.

5

Exceptional - 5 out of 5

Trevor Wed, 20 November 2019

Exceptional

Liked: Beautiful Christmas theme. Loved it

4.6

Wonderful - 4.6 out of 5

Anonymous Mon, 18 November 2019

Superb

4

Very Good - 4 out of 5

Kenneth Mon, 18 November 2019

Had a billing error with...

Liked: Beautiful room-attention to detail.
Disliked: Small window and natural light

5

Exceptional - 5 out of 5

Lori Fri, 15 November 2019

Wonderful and relaxing weekend with...

Liked: The breakfast was awesome! Staff were all very friendly. Parking was good.
Disliked: Hard to answer at this time. Guess I'm going to have to stay there again. :-)

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Prince of Wales 6 Picton Street, Niagara on the Lake, ON