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Pocono Resort & Conference Center - Pocono Mountains eef - (855) 279-0668
Pocono Resort & Conference Center - Pocono Mountains, 35 Hospitality Way Route 940, White Haven, PA -(855) 279-0668
Area: White Haven West - Lake Harmony
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BOOK ONLINE OR CALL - (855) 279-0668
2.2
HOTEL RATING: 
DISAPPOINTING
2.2 out of 5 (846 Ratings)
0.7 miles from White Haven centre
BOOK ONLINE OR CALL - (855) 279-0668
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Hotel Description
Located off the Pennsylvania Turnpike in the Pocono Mountains Pocono Resort & Conference Center - Pocono Mountains offers free WiFi in all rooms. Discounted tickets for the H2O Water Park may be available for guests and promotions for BIG Screen Escapes escape rooms are available. Cable TV is featured in all rooms at Pocono Resort & Conference Center - Pocono Mountains. Simply furnished each room is equipped with coffee-making facilities. Wake-up service is available from the front desk. A 24-hour reception is offered at Pocono Resort & Conference Center - Pocono Mountains. A variety of convenient amenities include a gym business center and a cash machine. Pocono Resort & Conference Center - Pocono Mountains is located on a hiking trail and offers access to horseback riding.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Swimming Pool
` Games Room
` Laundry
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` WiFi
` Indoor pool (all year)
` Private check-in/check-out
` Private parking
` indoor pool
` golf course (within 3 km)
` Accessible parking
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Heated pool
` Non-smoking Rooms
` Vending Machine (Drinks)
` WiFi available in all areas
` Free WiFi
` Lift
` Indoor play area
` Outdoor furniture
` Sun loungers or beach chairs
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Parking on site

Pocono Resort & Conference Center - Pocono Mountains Guest Reviews

Overall Average Score: 
Disappointing (2.2 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Aaron Sun, 7 April 2024

No one was at the...

Liked: Location
Disliked: The staff

4.5

Wonderful - 4.5 out of 5

John Sat, 23 March 2024

Superb

Liked: Operational gym, pool, big hotel that honestly should be busier.

0.5

Poor - 0.5 out of 5

Macario Mon, 26 February 2024

i did stay was horroble...

Disliked: hotel was clean bathrooms are desgustin no towell at roo. zink clock etc

4

Very Good - 4.0 out of 5

Haitao Sun, 25 February 2024

Place and fees are beyond...

Liked: Meet our expectations.view is good , staff is friendly.
Disliked: Facility is outdated. Window has large gap.

0.5

Poor - 0.5 out of 5

Natanael Sat, 24 February 2024

Very upsetting after I was...

Liked: Nothing
Disliked: Very upsetting after I was promised a refund I did not receive it and they denied of ever granting me my refund. Rooms were messy and toilets were dirty. I had pictures but clearly they didn’t care

3.5

Good - 3.5 out of 5

Geovani Thu, 22 February 2024

Good

1

Poor - 1.0 out of 5

Faria Wed, 21 February 2024

THE BAD REVIEWS ARE ALL...

Disliked: Terrible experience! I read all the bad reviews about this place and still decided to give it a shot because we didn't need much, and still I was overly disappointed. After a long day of snowboarding we arrived at the hotel, and the reception said THERE WAS NO ROOM AVAILABLE. We waited from 8:30 PM to almost 12:00 to get in our rooms.

0.5

Poor - 0.5 out of 5

Charlene Tue, 20 February 2024

Should be refunded for nothing...

Liked: Nothing
Disliked: Nothing was like it said the pool was 30 degrees couldn’t even take kids swimming the whole reason I got that hotel

0.5

Poor - 0.5 out of 5

Julia Tue, 20 February 2024

Horrible filthy place that I...

Disliked: This place was a dump. The water was brown, the floors filthy and there was black mold on the ceilings. It was absolutely disgusting and looked liked a flea bag motel. I was concerned for my safety.

0.5

Poor - 0.5 out of 5

Vanessa Tue, 20 February 2024

Do not stay here

Disliked: Our room was not ready when we got there at 10pm, once the room was ready there were no comforters, no bath towels either. Smallest "queen" bed I've ever slept in. The place was dirty, do not get ice from the machine, the filters need to be changed, the parklot was an ice skating rink, and the walkways weren't shoveled!

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Pocono Resort & Conference Center - Pocono Mountains 35 Hospitality Way Route 940, White Haven, PA