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Passport Inn & Suites Chaplin ee - (855) 261-9021
Passport Inn & Suites Chaplin, 231 Willimatic Road, Chaplin, CT -(855) 261-9021
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BOOK ONLINE OR CALL - (855) 261-9021
3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (69 Ratings)
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
This motel is located 9 miles from the University of Connecticut and features free Wi-Fi and cable TV in every room. Shops and restaurants in Willimantic town center are 5 miles away. Each room at the Passport Inn & Suites Chaplin features a microwave and a refrigerator. They are decorated in light colors wood furnishings and carpeted floors. Guests at the Chaplin Passport Inn & Suites can take advantage of the 24-hour front desk. Free local calling is also available. Mansfield Hollow Lake is 5 minutes' drive from the motel. The Chaplin Museum is 3 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Heating
` WiFi
` Non-smoking Rooms
` WiFi available in all areas
` Free WiFi
` Parking on site

Passport Inn & Suites Chaplin Guest Reviews

Overall Average Score: 
Pleasant (3.5 out of 5)

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0.5

Poor - 0.5 out of 5

Anonymous Sat, 25 November 2023

Bad

5

Exceptional - 5.0 out of 5

Eisaman Sat, 21 October 2023

Exceptional

3

Pleasant - 3.0 out of 5

Mario Sun, 15 October 2023

OK, but experienced some problems.

Liked: No breakfast. Location good.
Disliked: I requested room for 3 people, but according to receptionist, room only showed for 2 people and the $79 rate was for 2 people. I showed him printout of my reservation. Turned out I had to pay for another room with 2 beds at a higher rate. I believe the problem is booking.com when booking, not the actual Inn.

0.5

Poor - 0.5 out of 5

Sharen Mon, 2 October 2023

It was one of the...

Liked: The person that checked me in was courteous.
Disliked: The mold in the bathroom, paper stuffed in places around the floor, bedding way to big hanging all over the floor and could see where there was water stains on the bed skirt. Duct tape was on the floor between the carpeted floor and tiled floor. The smoke alarm was missing and there was either paper or cloth stuffed in a hole where the unit should have connected to the base. There wasn't any hot water for a shower, or for me to just wash up with. No phone in room to call the office. The sign saying open was lit up this morning but noone was in the office when I took the key card in. No receipts. Overall bad experience but I had no choice.I did not sleep well as I was afraid there may be bed bugs or roa

0.5

Poor - 0.5 out of 5

Jarad Sat, 16 September 2023

We thought about buying new...

Liked: We could not stay.
Disliked: Cigarette holes in the bedding, yellow stained everything and dead bugs through out.

2

Disappointing - 2.0 out of 5

Colin Mon, 28 August 2023

Arrived, changed, went with friends,...

Liked: Location and the diner across the street 
Disliked: Really low budget decor. Horrible towels. Musty smell and stained carpet. Toilet barely flushed. 

2

Disappointing - 2.0 out of 5

Ternullo Sun, 20 August 2023

It was unsatisfactory

Liked: No breakfast
Disliked: Housekeeping non-existent. Only one staff person. Front desk is not covered by anyone most of the time. The Wi-Fi didn’t work. There was an unpleasant odor in the room. Amenities were cheap.

0.5

Poor - 0.5 out of 5

Peter Sat, 5 August 2023

We booked for three nights...

Liked: There was no breakfast although the booking said it was included.
Disliked: We did not like the holes in the walls and under the sink in the bathroom. The mattress was not comfortable at all. When my wife and I got into bed, the mattress sagged to the shape of a V in the middle. The bathroom was relatively clean, but the room looked old and uncared for.

4

Very Good - 4.0 out of 5

Parker Mon, 24 July 2023

Very good

1.5

Poor - 1.5 out of 5

Kim Tue, 4 July 2023

Would never stay there again...

Disliked: Hasn't been updated since the 1970's - SHODDY. Bed was EXREMELY uncomfortable.

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Passport Inn & Suites Chaplin 231 Willimatic Road, Chaplin, CT