Paper Factory Hotel Guest Reviews
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|1.6 miles from Long Island City centre|
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Angela F, Brooklyn Mon, 17 October 2016
I stayed at this hotel for my wedding at a nearby reception hall. It was a very pleasurable experience - all the of the people who were at the front desk were friendly individuals, like Natasha, and everyone else was wonderful. I truly enjoyed my stay. Room service could have been more present but other than that it was an enjoyable stay
Disliked: Room service could have been more present.
April Tue, 12 November 2019
Michelle Sun, 10 November 2019
Paper factory collective in LIC
Liked: I LOVE the decor, the cafe and the music while waiting in the lobby. Great way to wait for your friends while staying in this hotel.
William Sun, 10 November 2019
Deb Sat, 9 November 2019
Liked: Comfortable, great beds and pillows, staff were friendly, close to the subway.
Ellis Wed, 6 November 2019
Liked: The location was reasonable .
Disliked: I am writing regarding our recent stay at the Paper Factory Hotel. I was highly disappointed to find out that the hotel was undergoing a massive renovation. As we were checking in I went to use the restroom in the lobby only to find two plumbers fixing the pipes which made it extremely uncomfortable for me to use the bathroom area and the mirrors to freshen up. When I asked what time the restaurant is open until I was told that the restaurant is currently closed for renovation which was extremely inconvenient for us as we were planing to have dinner/order room service. I have booked this particular hotel because I loved the interior photographs on the website to only find out that none of the areas are actually available or exist anymore as they are being renovated. When we went looking for the advertised areas all we found was a construction site which we were able to access by lift - surely that?s not safe. None of that was mentioned on the website which is false advertisement. When I approached a member of staff and showed her photos/screenshots of hotel areas I wanted to explore I was told none of them exist anymore. When I told her I am not happy about it, the answer I received was - ?I know, you are not the first one to be disappointed and we are still working on our website?. Not to mention that the room was freezing and we had to call the lobby every night to ask them to put the heating on as we could not control it ourselves. Our stay and experience was completely ruined. I expect to be compensated for the fabrication of facilities & false advertisement which enticed us to choose to book with paper factory hotel , as that is completely unacceptable and extremely misleading.
Anonymous Tue, 5 November 2019
Harvey Tue, 5 November 2019
Harvey Mon, 4 November 2019
Liked: Room is very small it?s not normally what I get.
Disliked: Locations very good
Adam Mon, 4 November 2019
If you like to stay...
Disliked: the place feels like a prison. Terrible decor. I stay in hotels 100 nights a year. Not a good experience.
Rohan Mon, 4 November 2019
Liked: It was very artistic. Very close to metro and had a nice warm and cozy bar. We stayed for 8 nights. The best part of the hotel were their beds. They were super comfortable. We had gone in for a king room and the size was amazing with a lot of walking around space.
Disliked: They supply small water bottles and the vending machine on the 3 rd floor was not working.