The Palmer House Resort Ascend Hotel Collection Guest Reviews
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0.6 miles from Manchester Center centre |
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Patricia Sun, 21 April 2024
We felt that it was...
Liked: Location / Beautiful areaGood price Clean
Disliked: Strong antiseptic/ cleaning smell. How to open the windows to sleep.The toilet seat was well worn needed to be replaced as well as the curtain rod was broken and the baseboard heat was coming apart and needed to be repaired .
Ann Thu, 18 April 2024
Superb
Caren Thu, 18 April 2024
Superb
Joyce Fri, 12 April 2024
There are no words to...
Liked: Actually not too much at all. It looked somewhat nice at night with the lights. In daytime …. It’s a run down property that was once beautiful when it was family owned and run. Location is in beautiful Manchester, but I would NEVER return to the Palmer House
Disliked: Everything is I. Disrepair and dirty. Staff not friendly or inviting. The young girl at the reception desk is very intelligent and needs to bring her talents elsewhere. Her manager actually berated her in front of guests. Upon arrival we saw broken up pieces of marble around the flower beds, the structures have rotted and peeked woodwork. I can go on and on. The rooms had scuff marks on all walls, tv didn’t work, rust tub spout. Horrible conditions
Joleen Wed, 10 April 2024
Lovely stay to see the...
Liked: Our room in the chalet was huge, immaculate & had a great view.
Disliked: Could use more lights. Very dark at night & hard to find the driveway to the property.
Robarge Mon, 1 April 2024
Good
Liked: Check-in was easy and very welcoming. Breakfast layout was nice and we were allowed to grab some items before having to leave earlier than the typical breakfast time-frame. Room and bedding were clean and comfortable and cable offerings were great.
Disliked: Our one comment would be the hot tub. This needs some attention. It looked as if someone had let their dog use it. Also, no soap or shampoo in the changing rooms.
Robarge Thu, 28 March 2024
Good
Liked: Staff was helpful and nice.
Disliked: Breakfast earlier than 8:00 would be nice. We have to be at the ski mountain at 7:30 am, so are never able to enjoy any of the breakfast offerings.
Vinokurov Sat, 16 March 2024
Exceptional
Deb Tue, 5 March 2024
Staff was friendly and courteous....
Liked: Breakfast was wonderful,good choices,very fresh!
Disliked: Heater was out in the pool,with no snow,we were counting on lots of swimming between shopping!
Richard Mon, 26 February 2024
Very good