OYO Hotel Tucson Downtown Guest Reviews
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Write a review
Kenneth Sun, 30 April 2023
Bad
Disliked: The hotel is derelict and closed. Do not book
Anja Sat, 4 June 2022
Bad
Disliked: The hotel doesn't exist anymore. The location is abandoned. We found out the day we wanted to check in. I told booking.com, I told OYO, to NOT CHARGE me anything because it's not my fault when a hotel is no longer there, right? I sent them evidence pictures of the abandoned location. And guess what... they answered me, I(!!!) was a no show and they charged me. In fact the "no show" is that OYO hotel and not us. We were there. They were not. I will not book through booking.com ever again since I am very disappointed about their unprofessional handling of this matter. Nor will I ever book any OYO location because, well, you never know. But certainly will I continue to tell people about this unprofessional handling of my booking as long as I don't get my full refund.