OYO Hotel Olympia - Tumwater Guest Reviews
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0.8 miles from Tumwater centre |
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Jarred Sun, 18 February 2024
Horrible stranded 25th wedding anniversary!
Liked: Easy booking but did not ever mention the property was under construction and CLOSED... AFTER many emails and texts from OYO and booking.com welcoming us and taking full payment. NOT FUN!
Disliked: We will be filing a complaint with the BBB and booking.com because the property is CLOSED due to remodeling at the time of our arrival. Also, I am filing another complaint with OYO because call center did NOTHING but say they would contact booking.com for a refund. Even trying to get supervisors to help us, no one wanted to help us find another stay so we were stranded. Not a good time for our 25th wedding anniversary!
Simental Mon, 6 November 2023
Bad
Stephen Tue, 17 October 2023
Good
Broderick Sun, 15 October 2023
Biggest disappointment. Couldn't even stat refused refund
Liked: Never stayed. War lied to on the website. Stated they had a pool. Lied. Said dogs were welcome. Lied. The tvs weren't working at all and the $100 deposit was suppose to be cash. Lied. Asked for a refund was told no. None of the things that we booked for were available. Lied about everything in ge web site. I expect a refund.
Disliked: Everything. Not being lied to
Broderick Sun, 15 October 2023
Biggest disappointment. Couldn't even stat...
Liked: Never stayed. War lied to on the website. Stated they had a pool. Lied. Said dogs were welcome. Lied. The tvs weren't working at all and the $100 deposit was suppose to be cash. Lied. Asked for a refund was told no. None of the things that we booked for were available. Lied about everything in ge web site. I expect a refund.
Disliked: Everything. Not being lied to
Trina Sat, 7 October 2023
Enjoyed visiting family
Liked: The price was right.
Disliked: There were a lot of cosmetic issues. It was not clean.
Trina Sat, 7 October 2023
Enjoyed visiting family
Liked: The price was right.
Disliked: There were a lot of cosmetic issues. It was not clean.
Beau Wed, 4 October 2023
Perfect
Beau Wed, 4 October 2023
Exceptional
Deann Fri, 29 September 2023
Totally unacceptable!
Liked: Nothing!
Disliked: Hotel was permanently closed, we were not able to stay there!! We had to find a different hotel at 10PM at higher cost!