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Omni Jacksonville Hotel eeee
Omni Jacksonville Hotel, 245 Water Street, Jacksonville, FL | Area: Downtown Jacksonville
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (510 Ratings)
1.1 miles from Jacksonville centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A downtown location and super service are among the delights our guests find at the luxurious Omni Jacksonville Hotel. This 16-story hotel has 354 spacious and stylish rooms that feature impressive views of downtown and the St. Johns River signature bedding with rich custom comforters a love seat or easy chair marble tubs and plush robes. High-speed internet access is available for an additional fee. There's also a heated swimming pool and sun deck on the rooftop a 24/7 gym (with riverfront views) 24-hour business center one of the city's top-ranked bistro/bars 24-hour room service and on-site car rental. Pets are welcome for an additional fee and valet parking is available. Location is what it's all about at the Omni — it's a short walk to downtown's biggest draws including the St. Johns Riverwalk the ideal spot for a morning run or evening stroll. The hotel is across from the Times-Union Performing Arts Center and one block to Jacksonville Landing downtown's main shopping and restaurant complex. The Prime Osborn Convention Center and the Museum of Contemporary Art are a five-minute walk away. The airport is 16 miles away.

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Valet Parking
` Room Service
` Tour Desk
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Dry cleaning
` Shoeshine
` ATM/cash machine on site
` Ticket service
` Upper floor - stairs
` fitness center
` interconnecting room(s) available
` telephone
` alarm clock
` 120 AC
` Accessible facilities
` Accessible room
` All public areas non-smoking
` AM/FM radio
` Baggage Storage
` Ballroom
` Bank
` Bell staff/porter
` Breakfast served in restaurant
` Cable/Satellite TV
` Catering services
` Check cashing policy
` Conference facilities
` Dinner served in restaurant
` Direct dial telephone
` Food and beverage outlets
` Free transportation
` Front desk
` Handicap rooms
` Hearing impaired services
` Heated guest rooms
` Heated pool
` Ice machine
` Iron
` Kosher food available
` Lunch served in restaurant
` Non-refundable charge for pets
` Non-smoking Rooms
` Outdoor pool
` Package/Parcel services
` Pool
` Secretarial service
` Security
` Souvenir/Gift Shop
` Toilet
` Translation services
` Turndown service
` TV
` Wakeup service
` Wedding services
` Iron Board
Omni Jacksonville Hotel 245 Water Street, Jacksonville, FL

Omni Jacksonville Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Bruce, Ormond Beach, visiting Daily's Place Amphitheater Mon, 3 July 2017

Great rooms; excellent staff and good room service.

Liked: Everything except the hotel restaurant.
Disliked: Julliettes.

3

Pleasant - 3.0 out of 5

David H, Palm Coast FL Fri, 28 October 2011

The mattress on our bed was so uncomfortable that my wife could hardly walk the next day. We came for the Race for the Cure but could not participate because of her aches and pains.

Liked: Valet Service
Disliked: Mattress

4

Very Good - 4.0 out of 5

James Fri, 13 July 2018

Liked: View, staff, breakfast.
Disliked: Problem with the original room but staff corrected the situation with breakfast for two and a little better view in another room. They were on the situation and Hotel Employee was of great service to Vivian and myself. Thank you to staffs' willingness to

5

Exceptional - 5.0 out of 5

Verified Hotel Guest Fri, 13 July 2018

Liked: The location and room views were outstanding!!

4

Very Good - 4.0 out of 5

Jeannine Fri, 13 July 2018

Liked: The staff was extremely friendly and helpful.
Disliked: WIFI was not included. There was a $10 per day charge. The valet service charged us for two nights even though we only parked with them one night, but the front desk clerk removed immediately, no questions asked.

3

Pleasant - 3.0 out of 5

Danielle Fri, 13 July 2018

Liked: Good location, fairly nice room and near affordable parking options.
Disliked: Broken furniture and poor response to requests from bell cap.

2

Disappointing - 2.0 out of 5

James Fri, 13 July 2018

Liked: Location was fine - staff were bright, cheerful and helpful
Disliked: Hair in shower upon arrival Pillowcase not changed from previous guest Tile work in shower poor - showing obvious handyman patch

1.5

Poor - 1.5 out of 5

Enid Fri, 13 July 2018

Liked: Other wise it was a good stay
Disliked: Sunday the cold water went out doing my shower so that was a surprise I got out right a way... Because the water was to hot. Later on they did inform all the guess that the cold water would be out for a while....

0.5

Poor - 0.5 out of 5

Verified Hotel Guest Fri, 13 July 2018

Liked: The location was perfect.
Disliked: Room service could not meet my needs. Couldn't get them on the phone. The lotion was previously used. Had makeup or something around the opening. I had to go out to purchase lotion, shampoo, conditioner!!! I will never prepay for a hotel room again.

3.5

Good - 3.5 out of 5

Ken Fri, 13 July 2018

Disliked: There was no cold water in the shower and it came all scalding hot

5

Exceptional - 5.0 out of 5

Richard Fri, 13 July 2018

Liked: Staff and location was perfect
Disliked: Everything was outstanding

4.5

Wonderful - 4.5 out of 5

Jerrell Fri, 13 July 2018

Liked: Location for the event and the purpose of this trip
Disliked: Not really

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