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Omni Jacksonville Hotel eeee
Omni Jacksonville Hotel, 245 Water Street, Jacksonville, FL | Area: Downtown Jacksonville
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (650 Ratings)
1.1 miles from Jacksonville centre
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Hotel Description
A downtown location and super service are among the delights our guests find at the luxurious Omni Jacksonville Hotel. This 16-story hotel has 354 spacious and stylish rooms that feature impressive views of downtown and the St. Johns River signature bedding with rich custom comforters a love seat or easy chair marble tubs and plush robes. High-speed internet access is available for an additional fee. There's also a heated swimming pool and sun deck on the rooftop a 24/7 gym (with riverfront views) 24-hour business center one of the city's top-ranked bistro/bars 24-hour room service and on-site car rental. Pets are welcome for an additional fee and valet parking is available. Location is what it's all about at the Omni — it's a short walk to downtown's biggest draws including the St. Johns Riverwalk the ideal spot for a morning run or evening stroll. The hotel is across from the Times-Union Performing Arts Center and one block to Jacksonville Landing downtown's main shopping and restaurant complex. The Prime Osborn Convention Center and the Museum of Contemporary Art are a five-minute walk away. The airport is 16 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet In Public Areas
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Valet Parking
` Room Service
` Tour Desk
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Dry cleaning
` Internet services
` Shoeshine
` ATM/cash machine on site
` Ticket service
` Upper floor - stairs
` fitness center
` interconnecting room(s) available
` telephone
` alarm clock
` 120 AC
` Accessible facilities
` Accessible room
` All public areas non-smoking
` AM/FM radio
` Baggage Storage
` Ballroom
` Bank
` Bell staff/porter
` Breakfast served in restaurant
` Cable/Satellite TV
` Catering services
` Check cashing policy
` Conference facilities
` Dinner served in restaurant
` Direct dial telephone
` Food and beverage outlets
` Free transportation
` Front desk
` Handicap rooms
` Hearing impaired services
` Heated guest rooms
` Ice machine
` Iron
` Kosher food available
` Lunch served in restaurant
` Meal plan available
` Non-refundable charge for pets
` Non-smoking Rooms
` Outdoor pool
` Package/Parcel services
` Pool
` Secretarial service
` Security
` Souvenir/Gift Shop
` Toilet
` Translation services
` Turndown service
` TV
` Wakeup service
` Wedding services
` Iron Board
` Free Internet

Omni Jacksonville Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5 out of 5

Bruce, Ormond Beach, visiting Daily's Place Amphitheater Mon, 3 July 2017

Great rooms; excellent staff and good room service.

Liked: Everything except the hotel restaurant.
Disliked: Julliettes.

3

Pleasant - 3 out of 5

David H, Palm Coast FL Fri, 28 October 2011

The mattress on our bed was so uncomfortable that my wife could hardly walk the next day. We came for the Race for the Cure but could not participate because of her aches and pains.

Liked: Valet Service
Disliked: Mattress

3.2

Pleasant - 3.1 out of 5

Jason Fri, 17 May 2019

It was just ok. Our...

Liked: Comfortable bed, great ac system, valet parking
Disliked: No microwave, refrigerator was small and already full so we couldn't put our food in it. Cover for sprinkler kept falling whenever we came in and out of the room. Our toilet ran continually

5

Exceptional - 5 out of 5

Brenda Thu, 16 May 2019

Exceptional

Liked: Atmosphere
Disliked: Nothing

4.6

Wonderful - 4.6 out of 5

Crystal Tue, 14 May 2019

Superb

Liked: Location
Disliked: Pool wasn't open and no spa

4.8

Exceptional - 4.8 out of 5

Michael Mon, 13 May 2019

Exceptional

Disliked: The pool was closed with no announcement. And the pool was why we choose the Omni so we were very disappointed

3.8

Good - 3.8 out of 5

Darren Mon, 13 May 2019

Good

4.8

Exceptional - 4.8 out of 5

Chad Sun, 12 May 2019

Very enjoyable

Liked: The staff was very pleasant and friendly. Great location downtown. Nice room with great view of the river and city m.
Disliked: The pool was shut down a d not available during our stay.

4.6

Wonderful - 4.6 out of 5

Rosalyn Sun, 12 May 2019

Superb

4.2

Very Good - 4.2 out of 5

April Sat, 11 May 2019

Very good

5

Exceptional - 5 out of 5

James Fri, 10 May 2019

Wish all Hotel Staff was...

Liked: The staff was excellent! Made the whole stay here great!
Disliked: I really don?t have one.

5

Exceptional - 5 out of 5

Christopher Fri, 10 May 2019

Fantastic

Liked: I came for the "Welcome to Rockville" weekend. I really liked the little setup that was put up in the lobby to welcome the guests who were attending the Welcome to Rockville music festival. I also really liked the food bar that was set up in the lobby for fans to get some food after they got back to the hotel late each night. (You guys could probably make a killing just selling a ton of slices of pizza to the guests who roll in around 11pm after they get back from the festival because a lot of people get a contact high and have the munchies haha).
Disliked: That fridge in each room is very dinky.

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Omni Jacksonville Hotel 245 Water Street, Jacksonville, FL