Exceptional

Liked: Brand new. Beautiful view of Condado Lagoon from out massive corner balcony. Amazing, friendly staff. Great rooftop for lounging, eating and drinking! Liked location (centrally located to get to Old San Juan, Luisa Street, La Placita/Santurce).
Disliked: Not on beach. No gym.

Exceptional

Exceptional

Amazing hotel, fabulous staff

Liked: We arrived at 4am after flight delays but the night managers were amazing. We were offered (and accepted!) a welcome drink and then shown to our room in the newly opened part. The room was amazing, as is the new hotel. The two are very different but I would be very happy staying at either, and would choose the hotel again if (when) we return to San Juan. We loved San Juan itself. Breakfast in the morning was very good and we then relaxed on the roof terrace.
Disliked: Nothing

Superb

Liked: Location, very friendly & professional staff.

Great Stay, would recommend

Liked: The staff were very friendly and helpful, could not fault them at all. The room was very spacious and clean, the bed was large and comfy. Had a great stay at this hotel and would consider booking it again.
Disliked: I can't really think of anything to fault.

Good

Exceptional

Superb

Liked: Rooftop patio bar!!
Disliked: No window in bedroom