Oak Plantation Resort Guest Reviews
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|3.7 miles from Kissimmee centre|
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George Sun, 10 November 2019
Disliked: I?m arrive to resort at 5:00pm and my check in was not set up but ok , then give me a room was OUT OF SERVICE, the young girl on front apologized and give me a second room was OUT OF SERVICE, look like a joke so they give me a third room so finally after 48 min can get a room whit not towels, call housekeeping and say they want to Provide on 5min. Ok AFTER 1 1/2 hour later nobody show so I leave whit my family to eat and when I come back nothing, next morning have to use the sheets to dry my kids after shower ,because I?m call and request for towels and nobody showing up terrible. Not recommended.
Kernisha Thu, 7 November 2019
Liked: Nothing the property was gross
Disliked: Insects in room no clean sheets shower not working a only the oven worked on the stove room full of filth
Susan Thu, 31 October 2019
Liked: The other guests were very friendly.
Disliked: Staff was not responsive to most requests. The mattress in one of the bedrooms smelled of urine. We requested it be removed once we located the smell. It was finally removed 4 days later. Most of the units were dirty and rundown. Maintenance has clearly not been a priority at this resort.
Brook Wed, 30 October 2019
Outdated resort, needs alot of...
Liked: Close to all the parks, nice staff & pool
Disliked: First room was completely outdated and looked norhing like the photos online. Landscape needed tended to, lots of brush all around, property looked run down, Room smelled like bleach, carpets were stained, mattress was oversized for the bed frame, springs popping out, Tv's did not work. Did not even want to unpack my bags. Switched to another room. Was much better until I saw cockroaches in/on the dishwasher, microwave, kitchen wall and bedroom floor.
Tab Tue, 15 October 2019
Liked: The location was close to a Main Street.
Disliked: Where to start ? One pool was green and closed. The hot tub wasn?t working. Room wasn?t serviced after first night. Called the front desk twice for towels and ended up going to get them myself. No towels at the pool. TV was in Spanish and couldn?t figure out how to change it. A note was on the refrigerator that said to do the dishes and take out the trash before leaving or you would be charged $150. BUT the icing on the cake and the thing that made me the most upset was: they didn?t tell us that breakfast wasn?t included!! Charged me $53 at checkout! Really?! Ridiculous!
Joao Mon, 14 October 2019
Under expectation, mainly with cleanliness...
Liked: The team was pretty friendly and ready to solve any problem
Location was ok
Disliked: however the cleanliness and infrastructure of the place did not help at all Carpet super dirty in all accomodations Showers, for the first room we checked in, did not work at all So price paid did not match with expectations
Vivian Mon, 7 October 2019
Liked: Everything was like I expect
Disliked: The wifi in the room was very poor, i had to walked outside the room for better connection
Gabriela Fri, 27 September 2019
Rowland Tue, 10 September 2019
ok but will not stay...
Liked: the dish washer was broke and the dyer was broke there was no soap and shampoo
Disliked: the room the phone did not work and the light was not working and the dish washer was broke anf the dyer was broke and there was no soap or shampoo the breskfast was bad
Rachel Sun, 8 September 2019
Liked: Lots of space inside.
Disliked: Ants, water dripped from sink and tub all night, stair railing was loose, ac didn?t work well