NOX HOTELS - West Hampstead Guest Reviews
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|4.1 miles from London centre|
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Anonymous Mon, 23 November 2020
Great little place to stay
Liked: Overall the property was very good value! It was very clean! Very modern! Very comfortable! The room we were in was quiet! I would love to come back here once lockdown has been easedI would highly recommend this property for a good stay!
Disliked: The reception is on the opposite side of the road... but that?s about it.
Anonymous Sun, 22 November 2020
Horrible and filthy! DO NOT...
Liked: Nothing save for the property being well located.
Disliked: On arrival, the communal halls reeked of weed and to add on to that, our room stunk of fish and chips.The beds were by far the worst! Clearly had been used and just redone and there were hairs and stains scattered, generously, on the sheets! I even messaged the Property to ask whether there were extra sheets and till date, there has been no response. The toilet brush was DISGUSTING! My partner genuinely thought someone had gone for a toilet in the toilet brush holder.All in all, a horrendous stay for what should?ve been a relaxing getaway for my husband?s birthday.
Anonymous Sat, 21 November 2020
Best value for money would...
Liked: Shower gel shampoo body lotion soap shower cap towels hairdryer iron kettle fridge sink hobs pots etc fantastic
Disliked: Great value for money clean fresh very happy all essentials there everything you need ???
Adna Sat, 21 November 2020
Aaron Sun, 8 November 2020
Great location, clean, tidy and...
Disliked: No milk for the tea and coffee
Lauren Sun, 8 November 2020
Liked: The bed was comfy. The room had all facilities needed for a night?s stay.
Disliked: The staff at the check in desk were rude and uncooperative. The room was very small - one night was manageable.
Magdalena Sat, 7 November 2020
Help with booking.
Liked: The staff very helpful my phone accidentally book wrong date the a lady on reception was very patient and helpful she managed to change my booking for the day which on I arrived. Big thank you got that. Definitely will booke the place again.
Behzad Sat, 7 November 2020
Disliked: It was exactly as it was described
Anonymous Sat, 7 November 2020
Lilli Thu, 5 November 2020
Good location, horrible staff
Liked: The location was the only thing that we liked about the property
Disliked: Check in was horrible- it was raining and there was no one at reception so I called and a lady who I could see on a desk with her dog at the back told me to wait and he would be 5 minutes. I told her can I wait inside in the reception and she hang up. 20 minutes of standing outside I was checked in and didn?t even get a sorry or a smile. Then the room itself and no toilet roll , I called reception again to complain about what just happen and the man simply did not give a f**k about what I was saying, he told me he would tell his manager and hung up. Honestly don?t stay here the staff are vile and unhelpful, if you don?t like your job please find a new one instead of being a asshole.