Our overall stay to Novello...

Liked: We really enjoyed our full english breakfast meal. Freshly cooked and served hot by Bryan and he always making sure if everything is alright. We were impressed with their dining area. It was welcoming, very clean, continental breakfast area was superb and everything you need is there and is in order.
Disliked: Nothing that I can remember. Our stay is great.

Good

Liked: The location was good, close to beach and to the other popular attractions. We liked that it was very clean and tidy.
Disliked: My bed was quite uncomfortable, narrow and a bit hard. We didn't like that we could hear people moving around upstairs, but other than that, it was a good place to stay.

Good

Clean, Close to attractions, Friendly,...

Liked: great location - around 3-4 minute walk from tower/arcades/tram stop/bus park. Parking about 1 minute walk away (free limited spaces outside hotel). Hotel basic but clean with all the essentials - kettle/tea facilities, shower gel, hairdryer, fan, TV and towels all in room. Iron & board also available. A4 folder with information in? in bedroom. Staff friendly. Easy to check in & out. Felt safe, there was just me (female) and my niece - hotel secure. Would deffo stay again!
Disliked: nothing - I?m really fussy about cleanliness and staying in hotels but this was really amazing value for money. cheap & basic but clean/tidy. no complaints.

Superb

Overall we had a great...

Liked: Breakfast was excellent. Within walking distance to the places we visited. Staff were really friendly
Disliked: N/A

Good

Exceptional

Liked: There when you needed them, left alone until then. Brilliant
Disliked: Nothing.

Exceptional