Norwich Hotel Guest Reviews
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|0.9 miles from Norwich centre|
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Leon Tue, 20 July 2021
Liked: Location to city was good.
Disliked: 1. Manager was too 'full of himself' and a bad listener. He told you how good he was all the time....with no client care.2. Staff were not very professional.
Bibin Tue, 20 July 2021
Liked: Nothing except staff
Disliked: Nothing expect staff
Tina Tue, 20 July 2021
Couple of days away
Liked: The staff were really friendly.
Disliked: The price was a bit steep for what we paid and what we got. The twin room was fine. The double room wasn?t. The bed was uncomfortable, the mattress didn?t line up to the end of the bed properly and so the pillows kept dripping down the end of the bed. The bath didn?t work and the shower was either too hot or too cold. 1 of the stairs at the middle of the flight of stairs felt very loose.
David Tue, 20 July 2021
Hotel is tired, could do...
Dr Mon, 19 July 2021
Laura Sun, 18 July 2021
Liked: Great location, very close to the station and fair price
Disliked: Cleaning standards are very poor, specially bathrooms and you can smell like old carpet in the corridors and room, also the full English breakfast it?s not that nice.
Josť Sun, 18 July 2021
Liked: Not far from train station.
Disliked: The room was completely dirty when we first arrived at the hotel. It had even blood at the toilet. We reported it to the receptionist and she sent someone to clean it up. When we arrived back, it was still dirty, they only cleaned the biggest bits of the complains that we made. We decided to spend the night at the hotel due to it was midnight when we got there. The next morning, we talked to the receptionist again, a different one, and she gave us the manager's email. Unfortunately, he didn't reply us and before taking the train back to our city, we had to get back to the hotel and speak to the manager.
Khurshed Sun, 18 July 2021
Grant Sun, 18 July 2021
Dated and needs an update
Disliked: Iron marks on the floor, shower head leaked, orange marks on door
Pauline Sun, 18 July 2021