The Norton- Hartlepool Guest Reviews
Write a review
Write a review
Ghulam Mon, 18 March 2024
Disappointing
Rosemary Sun, 11 February 2024
Very good
Liked: Ideal location for work. Cosy . Well heated.
Disliked: Nothing
Deborah Fri, 2 February 2024
Excellent
Liked: No breakfast but good facilities
Disliked: Nothing
Richard Mon, 15 January 2024
Very good
Gary Sat, 13 January 2024
Not a very good experience
Disliked: When we arrived the towels were dirty. There was a dirty cup and spoon. The inside of the kettle was rotten. The television didn’t work in the 4 nights we was there. They did clean up on the 2nd day
Kath Thu, 28 December 2023
Superb
Warren Fri, 24 November 2023
Terrible.
Liked: Nothing.
Disliked: Arrived and the room given hadn’t been cleaned since the last person left. Wet towel on the bed, bin full, bed unmade, bathroom filthy. Contacted the number given and the lady I spoke with didn’t really seem interested and said we could of provided another room but after I said no thank you and found elsewhere was told I would receive a refund in 7 days. 10 days later, ignoring texts messages and claiming the refund has been done when it hasn’t.
Tony Sat, 11 November 2023
Passable
Alex Sun, 22 October 2023
Exceptional
Paul Sun, 22 October 2023
Good
Liked: Good location, rooms were basic but did the purpose for what we needed. Looks like their in the middle of freshening up the rooms
Disliked: We had booked 2 twin rooms but when we arrived only 1 room was cleaned and the other was still a mess, contacted the owner to discuss and they gave us a double for my partner to share with our daughter, We were offered for someone to come and clean and prepare the room but we wanted to just settle in after a long drive.