No131 The Promenade Guest Reviews
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|0.3 miles from Cheltenham centre|
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Mc Tue, 21 September 2021
Lovely couple?s night away
Liked: We absolutely love 131, and have stayed a number of times through the years, the styling, design, customer service and food are all fabulous. The building feels special to stay in. The products in the bathroom always smell amazing, the beds are super luxurious and comfy, and the nespresso and teas in the room are definitely a lovely touch. The staff go above and beyond to make the stay feel special every time, and are so friendly and kind. Really appreciated the bottle of bubbly in our room for an extra special birthday celebration. Breakfast was absolutely delicious! We missed being inside the restaurant, but what has been done with the marquees outside with the seating, plants and heating to meet Covid restrictions is lovely too. Location and easy access to Cheltenham is brilliant, one way is Montpellier with lots of fabulous restaurants and places to drink, and the other way is the centre of town. Highly recommend for a special, grown up night away.
Disliked: I must admit the decor is beginning to look tired, may be that the room we stayed in this time needed a freshen up, but it was certainly noticeably worn around the edges.Sadly a few of the little things we have always loved about 131 making the stay extra special we?re missing - I?m guessing this is due to changes with Covid restrictions, so can?t be helped, but we really missed the turn down service, snacks in the room, the Bluetooth speakers and pre-breakfast tray. The two points of downfall for us (same for every stay) is that firstly, the rooms are incredibly hot. You do have a Dyson fan in the room to use, but this just circulates the hot air, not so sure why the rooms are so hot, but has been a consistent thing at any time of the year. Secondly, the parking situation is not ideal - the parking options aren?t close by, some times a bit of a fight to find a space, and costs an extra £10 on top of the room for a permit until 12pm the next day.
Nathan Tue, 21 September 2021
Akanksha Mon, 20 September 2021
Liked: Beautiful hotel and room. Love the attention to detail, right up my street! Will be returning
Gill Mon, 20 September 2021
Gorgeous trendy hotel
Liked: Beautiful hotel , location fantastic. , rooms luxurious and staff very friendly .
Disliked: The room was very noisy at night from the bars below , there was a private party on and the guests were extremely loud returning to their rooms with no respect for other guests .
Jacqueline Mon, 20 September 2021
Chris Sun, 19 September 2021
Liked: Beautiful, clean, friendly, comfortable
Krystyna Sun, 19 September 2021
Liked: A beautiful room and bathroom
Alan Sat, 18 September 2021
Gemma Fri, 17 September 2021
Lovely stay in a Beautiful...
Liked: Really stylish hotel. Beautifully designed rooms with freestanding bath was a real treat.Amazing gin bar serving delicious cocktails.
Disliked: Staff were very friendly but service was a little bit slow in the restaurant.
Anonymous Fri, 17 September 2021