Mystay Hemans Streets Guest Reviews
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|0.9 miles from Lambeth centre|
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Usman Sun, 13 October 2019
On the whole good value...
Liked: It was comfortable enough
Disliked: One bedroom curtains (shutters were broken)
Joan Tue, 27 August 2019
Liked: The location is quiet yet very easy for connections into the centre. It is just around the corner from a very large Sainsburys.
Disliked: It is baking hot upstairs in the bedrooms in the summer, so it is very hard to sleep. The plumbing is rather odd (hot and cold taps swapped around and you have to run the cold tap as it runs hot to start) and the toilet keeps running after is it flushed. The bathroom becomes like a sauna as the hot pipes heat the back of the toilet and then heat the whole room. There is an alarm which goes off every morning in the kitchen cupboard which you have to switch off manually every day.
Valmire Sat, 24 August 2019
Liked: Everything was good, modern,
Except you should fix the alarm problem
Or maybe we didn?t know how to deal with it
You should guide us before about alarm
Peter Tue, 20 August 2019
Liked: Size and layout
Disliked: Nothing really other than WiFi not working
Mohsen Thu, 15 August 2019
Monica Sat, 13 April 2019
Good value for family.
Liked: Easy access to public transport into city centre. Good value and very quiet neighborhood. The combo washer/dryer was great to have.
Disliked: Kitchen utensils need updated. Old nonstick pans were chipping and some basic utensils are missing...no can opener. Bed a bit on the uncomfortable side, but after walking the city all day it didn't make much difference :)
Debra Sat, 6 April 2019
Horrible and discustion
Disliked: The Apartment (6)was filthy. Couches and carpets were horribly stained. Bed linen was dirty and not changed from previous guests. Cooking utensils were sparse and what was there were filthy with caked on food. No cleaning supplies available for me to use. Two people had no where to sleep because when they pulled out the sofa bed crumbs and food was falling out. They refused to use. Bathrooms were clean but there were no shelves available in or near shower so you had to hold all your supplies while you showered. Drying rack for towels were so close to toilet that you got burnt if you got close to toilet! I would like to mention that on the front end of my trip, I rented an apartment (8) from this MyStayHemans and was not disappointed. The apartment was not perfect but overall it was clean. We did not have heat or internet but it didn't ruin our stay. I was looking for a clean safe place near London attractions for my family and the first apartment met our needs.. We thought rather than trying to find our way from a different location we would book again for the back end of our trip. We DID expect the same quality as we experienced during our first stay. Conmunicaton was nonexistant from the host! I was charged a cleaning fee for this mess! My security deposit still has not been returned.
Debra Sat, 6 April 2019
Adequate and fairly clean Decent...
Liked: The apartment was adequate. It was clean. Bed Linens were old and mattresses not the best but far from horrible. I was looking for a clean safe place for my family and this apartment served its purpose. The lovely garden out front was horribly overgrown but we did have instructions that if we thought we could do better we could use the trimmer but please take care of it. Since we were just using the apartment briefly, this was not an issue to us. Older children were not pleased with no Wifi
Disliked: NO wifi or heat
Claire Thu, 21 March 2019
Liked: Homely and comfortable
Disliked: The WiFi didn?t work despite us following instructions on the book
Helen Mon, 18 March 2019
Liked: The host was so lovely and was extremely helpful. I recommend staying here if you are coming to London.