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Milton Hilltop Hotel eee
Milton Hilltop Hotel, Hilltop Heights London Road, Carlisle
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3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (2001 Ratings)
1.0 miles from Carlisle centre
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Hotel Description
Only 1 mile from Carlisle city center the Milton Hilltop Hotel is located in a peaceful location with easy access to the M6 and A69. It features an on-site restaurant and a bar. Free WiFi and parking are provided. Guests can use the hotel's indoor pool spa pool steam room sauna and gym for a small additional fee. Bright and classic décor features in each room at Milton Hilltop Hotel along with an private bathroom. The rooms also feature a Freeview TV and ironing facilities. Carlisle Rail Station is just 3 minutes' drive away or a 20-minute walk while the beauty of the Lake District is a 30-minute drive away.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` No Smoking Rooms/Facilities
` Meeting/Banquet Facilities
` Indoor Swimming Pool
` Parking
` Sauna
` Vending Machines
` 24-Hour Front Desk
` Family room
` Smoking area
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Billiards
` Hot tub
` Heating
` Luggage storage
` WiFi
` Indoor pool (all year)
` Daily maid service
` On-site parking
` Private parking
` Accessible parking
` Daily Housekeeping
` Hot tub/jacuzzi
` Fitness
` Breakfast options
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Towel change upon request
` Towels changed upon request
` Guests have the option to reuse towels
` Cashless payment available
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Physical distancing rules

Milton Hilltop Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
PLEASANT (3.5 out of 5)

Write a review

1

Poor - 1 out of 5

Robert M, Kelty, Fife, visiting The Sands Centre Carlisle Mon, 12 May 2014

Whole hotel needs an upgrade. This was the second time within a few weeks that we stayed at this hotel and the first time the room we were in was a bit lacking in the cleanliness department - as I leaned against the wall between the television and window dust covered my shirt from the walls. The second time I came with my brother in law and sister in law and their room, no. 136, had an old, oil filled radiator and a television older than I am. Our room, no. 140, had no heating and the room was filled with a cigarette smoke smell which I know is not the staff's fault but neither is it mine, and surely the rooms should be checked over before people are given their keys? Anyway, to say we were disappointed would not cover our feelings about this hotel and as I stated before, a full renovation is required before we would use your hotel or advise anyone else to come to your hotel. Believe me, it gives me no pleasure to say this about the Swallow Carlisle hotel as my partner and myself often stay in hotels, but sadly this is one review I did not want to write but felt I had to write. Let me finish on a high note - I have nothing but praise for all the staff I encountered at your hotel - give them all a pay rise (if only).

Liked: What staff was there were excellent; best sausages we've tasted at any hotel.
Disliked: Rooms poor; heating non existent; not enough staff during the day; what staff was there had too much to do, as the bar was often left unattended because they were doing something else in another part of the hotel.

3

Pleasant - 3 out of 5

Jane Tue, 14 July 2020

Pleasant

4

Very Good - 4 out of 5

Kevin Tue, 14 July 2020

Very good

3.5

Good - 3.5 out of 5

Mohsin Tue, 14 July 2020

Good

Liked: Everything else! Staff were very warm and welcoming and the whole process was smooth. Nice showers.
Disliked: Too many spiders and moths.

4.5

Wonderful - 4.5 out of 5

Ian Sun, 12 July 2020

Good quality accommodation to the...

Liked: The hotel was cheap, and operating immediately post lock-down, the staff were undergoing a lot of challenges, so lack of breakfast, leisure club, and perspex screens round the reception were to be expected. My bike was accommodated in a locked room next to the reception overnight, with the receptionist who checked me in going over and above the call of duty with regard to this.
Disliked: Very minor point, for anyone arriving on a push bike, the hotel is on the top of a hillock, and there was a bit of a climb to reach it from the A6! Steps when walking down later that evening were useful and appreficated though,

3.5

Good - 3.5 out of 5

Anonymous Fri, 10 July 2020

Good

2.5

Fair - 2.5 out of 5

Natalie Wed, 8 July 2020

Passable

0.5

Poor - 0.5 out of 5

Paul Tue, 7 July 2020

Staff were friendly however it?s...

Liked: Didn?t like anything the hotel was filthy
Disliked: Everything!!! They claimed the bar was open but all they had to offer was 3 cans of Guinness about a dozen bottles of cider and spirits. There was no draft beer at all. The bothersome was absolutely disgusting. The TV remote control shoul have had a haz Chem cover on it was it was filthy. Considering what?s going on just now this hotel has made no effort to deep clean rooms. The shower worked however it was leaking spraying the water all over the wall onto the floor. The showers also did not produce hit water.

3.5

Good - 3.5 out of 5

Danzy27 Sun, 7 June 2020

A++

Liked: For the price I paid I was happy the bed and toilet were clean. Staff were friendly
Disliked: Spa facilities were not open and was a little dainty and out of date

3

Pleasant - 3 out of 5

David Fri, 22 May 2020

Pleasant

Disliked: Unfortunately a few fays before lockdown and very limited facilities

5

Exceptional - 5 out of 5

Danny Mon, 27 April 2020

Exceptional

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Milton Hilltop Hotel Hilltop Heights London Road, Carlisle