Milton Hilltop Hotel Guest Reviews
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|1.0 miles from Carlisle centre|
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Robert M, Kelty, Fife, visiting The Sands Centre Carlisle Mon, 12 May 2014
Whole hotel needs an upgrade. This was the second time within a few weeks that we stayed at this hotel and the first time the room we were in was a bit lacking in the cleanliness department - as I leaned against the wall between the television and window dust covered my shirt from the walls. The second time I came with my brother in law and sister in law and their room, no. 136, had an old, oil filled radiator and a television older than I am. Our room, no. 140, had no heating and the room was filled with a cigarette smoke smell which I know is not the staff's fault but neither is it mine, and surely the rooms should be checked over before people are given their keys? Anyway, to say we were disappointed would not cover our feelings about this hotel and as I stated before, a full renovation is required before we would use your hotel or advise anyone else to come to your hotel. Believe me, it gives me no pleasure to say this about the Swallow Carlisle hotel as my partner and myself often stay in hotels, but sadly this is one review I did not want to write but felt I had to write. Let me finish on a high note - I have nothing but praise for all the staff I encountered at your hotel - give them all a pay rise (if only).
Liked: What staff was there were excellent; best sausages we've tasted at any hotel.
Disliked: Rooms poor; heating non existent; not enough staff during the day; what staff was there had too much to do, as the bar was often left unattended because they were doing something else in another part of the hotel.
Gareth Thu, 29 April 2021
Liked: Price and location
Samuel Fri, 23 April 2021
Radu Fri, 23 April 2021
Liked: Beautiful room , clean
Mark Fri, 18 December 2020
Neil Fri, 11 December 2020
Good value hotel with ample...
Liked: comfortable hotel, good sized car park, good value
Anonymous Fri, 11 December 2020
Samuel Thu, 10 December 2020
Liked: Excellent location friendly receptionist food was good.
Kestutis Fri, 27 November 2020
Kristof Tue, 17 November 2020
Good to take a few...
Liked: Quiet room, comfortable bed.
Disliked: I wanted to take a deep bath but the water wasn't enough hot.
Angela Tue, 17 November 2020
Excellent value great location
Liked: Asked for quiet room and got exactly that