For the price I paid, it would have been nice to have a clean bathtub, or even empty trash cans instead of the previous person's trash. The electrical outlets did not even have face plates. The carpet throughout the room was dirty and frayed. No refrigerator; no microwave; no coffee or any food choices within the hotel. Walking into the lobby I was impressed and felt bamboozled after riding 20 floors in the rickety death trap of an elevator and then walking into what looked like a 'pay by the hour' cheap motel. The employees were not courteous nor knowledgeable. The additional $50 I had to pay for parking considering upon booking I was told there was free valet parking made it a completely disappointing experience. The final question I asked before leaving was 'when will the $100 deposit be returned to my credit card?' The response was ' I couldn't tell ya, but probably within the next couple weeks.' To sum it up any other hotel in the area has to be better than this place.

Liked: Location was close to everything.
Disliked: Dirty; no amenities; rude employees.

Liked: The location is very good.
Disliked: The lobby promises a level of quality that my room, at least, did not deliver. Average at best; somewhat run-down and overly basic at worst.

The staff, from the front desk, to the doorman, were all wonderful - friendly, helpful, pleasant, and polite. The location of the hotel was perfect. It was clean and comfortable. A nice place to stay.

Liked: Great location and friendly, helpful staff.
Disliked: No refrigerator, microwave or coffee maker in the room.

Exceptional

Passable

Liked: The location is great and the staff were helpful
Disliked: The room wasn’t clean, there was dirty socks on the floor, hair on the bed, an opened turkey left over in the fridge, the tv didn’t work at all, they sent an engineer on the second day, he was very kind and helpful, tried to do his best but unfortunately he wasn’t able to fix the tv problem.

Great location, helpful staff but...

Liked: Location was great and the staff good too.
Disliked: The rooms were quite old and showing their age

Great stay, thank you!

Liked: Comfortable bed, beautiful views and amazing and helpful staff.
Disliked: The rooms are dated, but are fully functioning.

Superb

Very good

Liked: Easy access to Times Square
Disliked: Slow draining water in shower. P0

Good

Very good

Very good