SureStay Plus Hotel by Best Western Buckhannon Guest Reviews
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0.7 miles from Buckhannon centre |
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Bennett Thu, 4 April 2024
Superb
Liked: Friendly and courteous staff. Nice breakfast. Common areas very clean and appealing.
Disliked: Everything was good.
Debra Thu, 21 March 2024
Exceptional
Kate Mon, 18 March 2024
Clean, well-operated, modern and welcoming...
Liked: The staff were excellent and responsive in the extreme. We had initially some problems with the television, and a man came and fixed it for us, knowledgeably and with a great attitude. Later, our heating unit was blowing mostly cold air, and when my husband mentioned it the next morning, they moved us to a completely different room that was working quite well, and they added a couple of extra blankets! I'm a few months post surgery, so having such a caring response helped immeasurably. Every staff member just seemed to go the extra mile.
Disliked: Small glitches in TV/remote, and heating unit in one room.
Duke Wed, 21 February 2024
Exceptional
Liked: Everything
Disliked: Nothing was bad
Christopher Sun, 11 February 2024
Superb
Theresa Tue, 14 November 2023
Very good
Sue Fri, 10 November 2023
A great friendly place to...
Liked: The room and common areas were clean and well presented and the staff were very friendly and helpful.
Disliked: The breakfast selection was a little limited
Joan Mon, 6 November 2023
Pleasant
Mike Tue, 24 October 2023
Very good
Anonymous Sun, 22 October 2023
Passable