Homewood Suites by Hilton Aurora Naperville Guest Reviews
Write a review
5.7 miles from Aurora centre |
Write a review
Patricia S, Chicago, visiting The Piazza Aurora Mon, 18 July 2022
Homewood Suites by Hilton is very nice and comfortable. Would stay there again.
Liked: Kitchen, sofa and comfortable bed. The rooms were clean. The staff was friendly!
Disliked: N/A
Parry P, Joliet, visiting The Comedy Shrine Mon, 22 February 2016
Clean rooms and a nice lobby atmosphere. Very accommodating staff and the continental breakfast was great!
Disliked: Nothing at all.
Ming-yuan Sat, 6 April 2024
Clean and looked like brand...
Liked: Clean and looked like brand new (remodeled back in 2017), great breakfast
Disliked: Bed too soft
Andrea Mon, 11 March 2024
Great location but poor customer...
Liked: Quiet location
Disliked: The pool has been broken and out of service since November of last year, yet no mention of that at booking. Had I known it wasn’t working I would have chosen a different hotel as my grandson, whom we came to visit, was looking forward to some pool time with us.Next disappointing issue was that we stayed for 4 days and never once had maid service! Hotel policy states they clean every other day, yet that was not our experience. We saw her at the end of our hallway on two different days as we left our room for the day, came back in the evening to an unmade bed, dirty towels (only got two), and trash piling up in the kitchen. This issue is why I’ve filed a complaint with corporate. For the amount we spent here I expect my room attended to during my stay.
Krista Wed, 21 February 2024
Exceptional
Dawn Mon, 12 February 2024
Not enough incentive for the...
Liked: Breakfast was excellent. Beds were comfortable.
Disliked: The pool/spa was not open. This information was not given to us by booking.com. We would have had to know to go to the Hilton website. This was a ladies weekend and we were looking forward to pool/spa time. Bathroom was small and tub not conducive to soaking. Very small and old surface.
Mary Fri, 9 February 2024
Superb
Roberto Sun, 28 January 2024
Very good
Kamoliddin Tue, 16 January 2024
Good
Disliked: Coffee machine was not working, all hot drinks were actually cold, breakfast was not good
Erdeneshoo Thu, 28 December 2023
Was good
Liked: Good
Disliked: Nothing
Christy Wed, 25 October 2023
Superb
Kelly Tue, 26 September 2023
I liked the location but...
Liked: I liked the location.
Disliked: The room had a previously used towel and trash was left by the previous person. So I’m not sure how clean everything was.